3. What Type of Retirement Accounts Qualify for a Gold IRA Rollover?
IRAs You can transfer funds from any traditional IRA, Roth IRA, SEP IRA, SIMPLE IRA or self-directed IRA to a gold IRA.
401(k)s If you have an old or inactive 401(k), you can execute a gold IRA rollover. Inactive just means you no longer work with the company that created it. If you have a current 401(k), sometimes you can do an in-service distribution if you are over 59.5. This would enable you to do a gold IRA rollover with a portion of your 401(k) retirement savings.
403(b)s If you have an inactive 403(b), you can do a gold IRA rollover. In some cases, if you’re over 59.5, you can do a partial gold IRA rollover via an in-service distribution.
457(b)s If you have an inactive 457(b), you can execute a gold IRA rollover. If you have an active governmental 457(b) plan, you can do an in-service gold IRA rollover at 59.5. If you have an active non-governmental 457(b), you can only do an in-service gold IRA rollover after 70.5.
TSPs If you have an inactive TSP, you can do a gold IRA rollover. If you’re over 59.5 and have an active TSP, you can do an in-service gold IRA rollover with your vested funds.
4. How Do I Transfer My Current Retirement Account to Precious Metals
First off, you need to establish a self-directed IRA. But with a custodian that allows you to hold physical gold and silver.
Your chosen gold IRA rollover dealer will be authorized with several and will help you choose your custodian.
(Most precious metals dealers that specialize in gold IRA rollovers will assist you in completing your custodian paperwork.)
Transferring From A Traditional, Roth, SEP IRA or Simple IRA
If you transfer funds between IRA accounts, it’s called a direct transfer because you never take possession of the funds.
Your gold IRA firm will help to complete a Transfer Request form. This document contains your current IRA account’s basic information, such as your name, existing IRA custodian, account number and the amount you wish to transfer.
Your gold IRA custodian will forward the completed document to your existing IRA provider. The transfer time frame is controlled by your current custodian. However, the process typically takes 10 to 14 days until your new gold IRA is funded.
Rollover From A 401(k), 403(b), 457(b) Or TSP
If you’re moving funds from a 401(k), 403(b), 457(b) or TSP account to a new self-directed precious metals IRA, it’s called a rollover.
A rollover is permitted when you change jobs or retire. However, some companies’ plans permit in-service distributions (rollovers) depending on your age. (Speak with your current retirement plans administrator to confirm if you qualify.)
There are two types of rollovers: direct and indirect.
With an indirect rollover, your existing 401(k) provider sends you a check for the proceeds which you deposit into your bank account. You then have 60 days to re-deposit those funds into your new IRA account.
Failure to do so is considered a distribution and is a taxable event. If you are under 59.5 years of age, you will also incur a 10% penalty.
With a direct rollover, your 401(k) provider will issue a check payable to your new gold IRA custodian. They will then mail the check to you to forward to them. Or they may send it directly to them on your behalf.
Most 401(k) providers can initiate your gold IRA rollover over the phone.
Government-sponsored retirement accounts require you to complete their own internal rollover documents. The complete gold IRA rollover process generally takes around 2 weeks.
5. Understanding Taxes and Required Minimum Distributions (RMDs) in a Gold IRA
When you transfer or rollover an existing retirement account to a gold IRA, it is not a taxable event because you transfer funds between qualified, tax-deferred plans.
How Do I Take Required Minimum Distributions From My Gold IRA?
An RMD is the minimum amount you must withdraw annually from your gold IRA once you’ve reached 73. (You will have to pay taxes on this distribution.)
If you’re required to take an RMD, your custodian will calculate it for you at the end of each year. To determine the amount, they divide your IRA account balance on December 31st, by a distribution period from the IRS’s “Uniform Lifetime Table.”
You have two RMD options with a gold IRA.
The first is a cash distribution. You’ll liquidate a portion of your gold and silver and have the proceeds sent to you.
Most custodians will send you an ACH payment for free.
The second option is an “in-kind” distribution. Where you can elect to have your RMD equivalent sent to you in gold and silver.
In this example, you will still owe the taxes on the RMD amount but can pay for them out of pocket.
A Roth IRA account is the only retirement account not subject to RMDs.
6. Choosing Your Gold IRA Rollover Custodian
By law, all custodians can offer physical precious metals accounts, but very few do so. There’s just not a lot of money in it. So the big custodians don’t even bother.
Below is a list of 12 self-directed custodians that permit gold IRA rollovers.
They will either charge a flat fee or a sliding scale based on the account value. Generally, flat fee structures are more cost-effective.
7. How To Designate Beneficiaries For Your Gold IRA
At a minimum, your gold IRA account will require a primary beneficiary. This is who will inherit your existing IRA should you pass away.
If your primary residence is not in a community property state, you can designate any person or entity. As well as the percentage they will inherit.
If you do live in a community property state and choose a primary beneficiary other than your spouse, they have to sign off on it. Consenting to your election.
You can also elect contingent beneficiaries for your gold IRA account. A contingent is “second in line” should both the account owner and primary beneficiary pass away at the same time.
Your custodian will require each beneficiary’s full name, Social Security number and date of birth. You can change the beneficiaries of your gold IRA at any time by submitting a one-paged form.
8. Difference Between A Gold IRA Representative And An Interested Party
On your gold IRA application, you can choose to designate a Representative or an Interested Party.
If you designate a Representative, you’re giving your gold IRA provider Power of Attorney. Simply put, they can transact on your account at their sole discretion. They do not require your signature to purchase precious metals.
You should never give Power of Attorney to a precious metals supplier!
Reputable gold IRA companies will not agree to become your Power of Attorney. But unethical firms will jump at the chance.
If your gold IRA company suggests you designate them as a Representative, it’s a red flag. Contact us immediately at 800-300-0715.
Designating an Interested Party, however, can be helpful. Because it enables your precious metal dealer to speak freely with the custodian about your account. So you don’t have to be on the phone for every interaction.
More importantly, an Interested Party has no authority to purchase gold and silver for your IRA account. Because your signature is required to authorize all buys, sells, and trades.
9. Types Of Precious Metals You Can Hold In Your Self Directed IRA
The Taxpayer Relief Act of 1997 first allowed precious metals in retirement accounts. It permits certain gold, silver, platinum and palladium coins and bars to be held in an IRA account.
This includes 1 ounce, ½ ounce, ¼ ounce and 1/10 ounce gold coins minted by the U.S. Treasury Department. As well as select bars, rounds and foreign coins of a certain purity.
Gold must be 99.5% pure, silver 99.9%, and platinum and palladium both 99.95% .
Bullion coins must be in Brilliant Uncirculated condition.
Proof coins must be in original Mint packaging, flawless, with Certificate of Authenticity.
Non U.S. Mint coins, bars and rounds must be accredited by a refiner, assayer or manufacturer. And must meet minimum purity requirements.
Below is a list of IRS approved gold, silver, platinum and palladium coins, bars and rounds.
The Delaware Depository is a licensed precious metals depository of the CME group and ICE Futures U.S. They employ multiple layers of physical and electronic security, along with proprietary systems and internal controls as one of the most secure operations of its kind.
The Delaware Depository maintains $1 billion in “all risk” insurance coverage through Lloyds of London. Risks include, “physical loss and/or physical damage, including mysterious disappearance and/or unexplained loss and shortage, employee dishonesty and theft. Loss or damage from fire, flood or other natural disaster is also covered.”
All precious metals stored with the Delaware Depository are fully allocated and held off-balance sheet, meaning that at all times clients are recognized as the sole owners and titleholders of said metal.
Brinks has been a leader in hard asset logistics for over 150 years. With clients in over 100 countries and 1,200 operations facilities, Brinks has secured its market position as the world’s largest tangible asset logistics company.
Brinks has state of the art storage facilities and “all risk” insurance coverage.
International Depository Services (IDS) is a CME Group and Intercontinental Exchange approved precious metals depository. They offer state of the art, secure storage facilities equipped with multi redundant security systems and Class III vaults.
IDS also offers geographic diversification with depositories strategically located in Delaware on the Eastern Seaboard, and in the heart of the U.S. in Texas.
IDS provides “all risk” Lloyds of London underwritten insurance protection.
The Texas Precious Metals Depository is a privately owned, fully underground, state of the art depository.
The full value of all precious metals held in their custody is insured by Lloyds of London against external theft, employee theft, fire, flood and other natural disasters. All storage accounts are audited annually by ADKF, certified public accountants.
For information on safekeeping gold and silver outside of your retirement accounts, read “The 4 Best Gold Storage Options for Ultimate Peace of Mind“.
12. The Difference Between Segregated And Commingled Gold IRA Storage
On your gold IRA application, you can choose between commingled and segregated precious metals storage. Segregated storage is not available for silver because it’s bulky and takes up too much space.
Segregated Precious Metals Storage
Each custodian has their own segregated section at the vault just for their clients. With segregated storage, your precious metals will be marked and cataloged with your name and account number. And will be further segregated from other clients’ holdings.
When you decide to sell, exchange or take an in-kind distribution, you will receive the exact same precious metals you initially purchased.
Commingled Precious Metals Storage
With commingled storage, your precious metals will be held in your custodian’s segregated portion of the vault, but it will be commingled with other clients’ metals.
When you decide to sell, exchange or take an in-kind distribution, you will receive “like” precious metals. Meaning the same type of coins you purchased, but not the exact same ones.
When precious metals arrive at the depository, they are subject to a rigorous examination process. All gold and silver coins must be in perfect Brilliant Uncirculated (BU) condition. If not, they’ll be rejected and have to be replaced. Therefore, most clients opt for the more affordable commingled precious metals storage.
13. Understanding Buy/Sell Spreads and Gold IRA Custodian Fees
Investing in physical gold and silver costs more than investing in an ETF. Because with an ETF, you don’t own any physical precious metals. And so there aren’t shipping, insurance and storage costs.
But many investors want outright ownership of their precious metals. And they tend to not mind the slightly higher costs involved. Because of the peace of mind that comes from owning a real tangible asset.
Most precious metals dealers are market makers. Meaning they make a buy price and sell price for every item in their inventory. If their buy price was the same as their sell price, they wouldn’t make any money and would go out of business. The difference between the buy and sell price is called the buy/sell spread.
Below is an actual buy/sell spread example from the web on 5/16/23. If a dealer sells a 1oz American Eagle gold bullion coin for $2,194 and will immediately buy it back for $2,053. Their buy/sell spread is 6.63%.
All precious metal products will carry a different buy/sell spread. And that spread is constantly fluctuating due to supply and demand conditions.
When it comes to buy/sell spreads, Southern California dealers are typically the most expensive. In fact, investors lose hundreds of millions of dollars annually from this region’s gold IRA rollover companies.
Chances are you’ve already spoken with one of these overpriced gold IRA providers. Or you’ve at least seen their ads due to their enormous marketing budgets.
These gold IRA companies have appealing brands. And often hire well known conservative celebrity spokespersons. But they will likely charge you at least 20% more than a reputable gold IRA company.
Warning signs of overpriced gold IRA companies:
Southern California location
Ranked Best Gold IRA Company by paid affiliates
Conservative celebrity spokesperson endorsements
Offer you free gold and silver coins
Offer to pay your custodial fees
Sell “Exclusive” or “Premium” gold and silver products difficult to price check
Expensive conservative TV, radio or YouTube ads
If the gold IRA company you’re working with exhibits any of the above warning signs, chances are you’re getting ripped off.
The Certified Gold Exchange is a market beater. We don’t set a buy or sell price on the products we trade. When you’re ready to buy we will search the six major discounters for the lowest buy price of the day based on volume. Then we beat their quotes. Read our Price Match Plus Guarantee or call our gold IRA specialist at (800) 300-0715 for full details.
Annual Account Fees
Storage/Insurance (Commingled) Fees
Total First Year Fees
Annual Fees Thereafter
14. Don’t Be Misled By “Best Gold IRA Companies” Reviews
If you’ve been researching gold IRAs, chances are you have seen “reviews” for the “Best Gold IRA Company”. In fact, they’re hard to miss because they dominate the Google search results for gold IRAs and related terms.
An “independent” website that has “reviewed” the “Best Gold IRA Companies” seems helpful. And with Forbes, Money, Business Insider and Investopedia participating, it has to be legitimate right?
Not so fast…
Upon closer inspection, you’ll realize that they’re paid affiliates. They make money from the same gold IRA companies they’re recommending to you.
Seems like a conflict of interest doesn’t it?
These affiliates are often paid an upfront fee for your information. And typically a commission of 3-6% of the gross value of your retirement account if you set up a gold IRA with them.
Below are some examples of “Best Gold IRA Company” review pages. Below each screenshot you’ll find their disclosures. That explains how they “may be” paid by the dealers they’re recommending.
One of the “Best Gold IRA Companies” frequently recommended is a California dealer, sued by the Los Angeles City Attorney for fraud against senior citizens.
Another supposed “Best Gold IRA Rollover” company has over 30 client complaints in just the last three years. And another one has over 20 complaints.
The following quotes are from real customers who discovered their gold IRA company was paying affiliates.
“Had I known from day one that ***** ****** paid online affiliates to create fake reviews, I would have never attempted to do business with them.”
“I found that ***** was paying for endorsements on more than 225 websites.”
Many of these so-called “Best Gold IRA Companies” are actually the highest priced dealers in the precious metals industry. So beware. And don’t hesitate to call us at (800) 300-0715 if you’ve gotten into hot water.
For an in-depth expose on gold IRA dealer scams, read our “7 Gold and Silver Blunders” report.
15. Why You Want To Avoid “FREE” Gold Or Silver Promotions
If it sounds too good to be true, it probably is. When a dealer offers you “FREE” gold coins or silver coins, do you really think they’re free?
These dealers typically charge 20% more than you should be paying to make up for the cost of your “FREE” coins. That comes directly out of your retirement funds.
If you fall for this trick, you could end up paying an extra $20,000 for every $100,000 invested.
Below are some examples of “FREE” precious metals promotions to avoid.
16. Avoid “No Fees” and “Free Gold IRA Rollover” Promos
Every self-directed gold IRA custodian charges fees for their service. (In section 6 we’ve included links to their fee schedules.)
So why are so many gold IRA rollover companies willing to pay these fees for the client? It’s because they use your desire to get something for free to entice you to choose them.
Make no mistake about it, you’re paying your gold IRA account fees one way or the other. It’s just like the “FREE” gold coins scam above. Your gold IRA company will likely overcharge you by 20% or more for your precious metals.
Giving up 20% of your retirement savings to avoid a few hundred dollars in IRA account fees is a terrible deal for you. But a real windfall for the unscrupulous dealer that tricked you.
17. How To Choose A Reputable Gold IRA Company
Choosing a reliable gold IRA company will have a bigger impact on your success than anything else.
Unfortunately, there are countless gold IRA horror stories online of folks being taken advantage of. You don’t want to be one of them.
So let’s start with what you should avoid first off.
Watch out for the following red flags.
Steer clear of Southern California gold IRA companies. The concentration of unscrupulous dealers there is overwhelming
Don’t choose a precious metals IRA company just because a conservative celebrity said they were trustworthy. They are paid very handsomely to say that. And where do you think those funds ultimately come from?
Avoid “Best Gold IRA Companies” review pages. The site “reviewing” the companies is paid by them. Conflict of interest anyone?
Be leery of high-priced TV, radio or YouTube ads. They cost a fortune and guess who’s paying for them?
If you just watched out for the above red flags, you’re way ahead of most people.
What to look for in a reputable gold IRA company.
You want your precious metals supplier to be fairly priced. After all, you’d like to get as much gold and silver for your money as possible right?
Your gold IRA rollover company should also have an unblemished reputation. Take the time to read the complaints others have lodged against the company you’re researching. Don’t just trust the A+ rating.
It’s important that you acquire all relevant public information before contacting any gold IRA providers. Here are two surefire methods for learning about a gold IRA dealer’s public reputation.
Search the dealer’s name on Google followed by the words lawsuit, scam, and complaints. Well-funded dealers often use reputation management tactics. And can bury negative search results, so make sure to look past the first few pages.
Call us, and we’ll supply you with third-party public information on the company you’re considering for your gold IRA rollover. This only takes two minutes and will help you discover the facts you need to make a smart decision.
And lastly, if a gold IRA company has 1,000s of 5 star reviews, beware. There are services online that sell “reviews”. And many dealers will try to drown out their poor reviews by buying countless fake ones.
So always call us at 800-300-0715 to get background information on the gold IRA company you’re considering. We only supply third-party public information. These reputation reports could save you thousands of dollars. And eliminate the stress that comes from dealing with a problematic gold IRA rollover firm.
Next, you may want to confirm how long the gold IRA company has been in business. According to the Bureau of Labor and Statistics, 20% of small businesses fail in their first year. 50% fail within 5 years. You may find it prudent to steer clear of companies that have not been in business for at least 10 years.
To confirm how long a gold IRA rollover company’s website has been online, check out the internet archive. Click on https://archive.org/web/, then type the company’s website URL into the search bar. You should see results like this. Confirming that their website has been online for many years, in our case 19.
Whereas the following firm has only had an online presence since 2016.
18. How Have Gold IRAs Performed?
The following gold chart shows the price trajectory from August 5th, 1997, when gold IRA rollovers were enacted, through September 1st, 2023. The average annual return over this period has been 20.08%.
19. Can I Store the Precious Metals in my IRA Myself?
Belinda Murel ★★★★★ Working with Pat and the team at Certified Gold Exchange made the process of diversifying my retirement savings stress free. I’m confident the selection of precious metals offered were the best fit for my situation and at the best price. No high pressure sales tactics, just fact based answers to the questions and concerns I had. Highly recommend.Timothy Feeley ★★★★★ Working with Certified Gold Exchange has been a positive experience. Working with Pat is not just working with another business vendor, I feel I am working with a trusted advisor. No hard sells. No wild claims. His explanation of the paperwork process between companies and his follow-up during the process is excellent. I appreciate his fact-finding approach to my specific needs. He always had time for me to ask questions and/or discuss ideas I was thinking about. A good business relationship.Warren Richardson ★★★★★ I had an excellent experience with Certified Gold Exchange. I dealt directly with Pat Collins who was professional, knowledgeable, informative, and very easy to work with. He responded quickly and precisely to any and all of my questions. Very highly recommended!Edward Albert ★★★★★ I was looking to liquidate the precious metals in my IRA . The horror stories I had heard of about some gold and silver dealers had me very apprehensive. When I called Certified Gold Exchange and talked with Patrick, I quickly felt a sense of trust in his voice. He answered all my questions and understood my fear of getting taken advantage of. He and his team work very hard behind the scenes ensuring the transaction to go smoothly. As a result CGE has earned my 5 star rating! I will contact them again if I want to buy or sell in the future!ALAN BROWN ★★★★★ Certified Gold Exchange's website really jumped out to me as I began researching precious metal IRA's. I found it to be incredibly comprehensive and informative, answering questions I did not even know to ask and alerting me to bad practices within the industry as well. So, I called and found the CGE team to be every bit as helpful as the website. They were responsive immediately and throughout the process of establishing an account and funding it. They were particularly helpful when dealing directly with my current custodian and getting funds rolled over. Pat and Mary have been courteous, personable, and very professional working with me and even helped with questions outside the immediate business at hand. I have already referred friends to CGE and will continue to do so.Alison Weinberg ★★★★★ Pat and team are very knowledgeable and professional!Ismail Kenessy ★★★★★ Customer since 2005. Professional, courteous, and helpful. CGE walked me through the process and provided the best prices available with minimum costs. Excellent service.Joe Murray ★★★★★ What super service I received from the Certified Gold Exchange precious metals IRA team. Wow is all I can say! I had a large amount of coins in a gold and silver IRA for many years and decided to sell. I spent just about a whole day talking to several metals dealers about purchasing my metals. Call after call I did not feel good about what I was hearing with these dealers so I called the company that helped me set the gold and silver IRA up. Their name is Broad Financial LLC. I explained the problem I was having with finding a buyer and they said that is common in the industry. They told me to call the Certified Gold Exchange, Inc in Fort Worth, Texas. I spoke with Mr C there and was impressed that their quote was above the spot price (because I was hoping to get the spot price). They explained that American Eagles buy back at over spot and I said not with all the other dealers I called. I shipped the metals to their New York depository following the Certified Gold Exchange's instructions. Candace at CGE tracked the package every step of the way and I was updated along the way. Then when my metals arrived at the Certified Gold Exchange depository they told me that several of my coins were actually American Eagle Proof coins, not the bullion version I thought I had. They increased their original quote by $3000.00 dollars! Shocking that a company would be so honest because they could have just sent the original amount and I would have been happy. Needless to say I will never deal with a different metals dealer except the Certified Gold Exchange. Their gold IRA team is the best by leaps and bounds. I highly recommend Candice, Mr. C and the CGE team to any one looking to buy or sell metals with a great experience. Americans trusted source For Gold is not just a tagline with these folks.ted okolowicz ★★★★★ After searching and checking out different metals companies, I decided that Certified Gold Exchange Inc. was my choice. They have exceeded my expectations and made my IRA rollover easier than I thought.You can be very confident by the way every step was handled (very professional).So kudos to the whole TEAM and thank youJoseph Glassman ★★★★★ I had a very good experience with Certified Gold Exchange and I highly recommend anyone considering a IRA Rollover into precious metals, talk to David White at Certified and do business with them. They are honest and will have your best interest as their concern.. David took care of my needs completely with honest and fair pricing. I shopped around and decided on Certified.Lefty and Mary Jamora ★★★★★ Thank you David and Pat for educating us on the gold and silver markets. Pat especially helped us thru our first purchase of silver.M Phommahaxay ★★★★★ So glad I found CGE! Although, they don’t do business in my state, David White was so kind to take the time out of his busy schedule to educate me on precious metal investing. His advice was extremely valuable which saved me a ton of money. I would definitely recommend and refer any of my friends or family members interested in investing in precious metals in their service area. So thankful for David and this company!Rickey Johnson ★★★★★ My experience so far with Certified Gold Exchange was all very positive. Everything went smoothly and P. Collins was awesome in helping us navigate through the process.Aaron Brabham ★★★★★ I called Certified Gold Exchange to get information on a crypto currency IRA. I had a ton of questions and Steve not only answered all of them but also informed me of many things I had not thought of.I decided to invest $60k and in just three months it's over $120k! Not only that, the team at Certified Gold Exchange has excellent customer service.I highly recommend them.Mark OLeary ★★★★★ Philip with the certified gold exchange was incredibly helpful in helping me to setup a Cryptocurrency IRA. He knew exactly what questions to ask my existing custodian to make the rollover as seamless as possible. In just a short few months with the recommendations of Philip; I have already seen over a 250% return on my investment. Highly recommended.Gal Tab ★★★★★ The reason I give it the maximum stars is because everything happened just the way they planned it. I invested a considerable sum of money with them and as anyone would be, I was a little scared. I did my research and They came highly recommended as being ethical brokers. Their fees are very competitive and look forward to doing more business with them.Diana Fincher ★★★★★ I rolled over my IRA into Silver a couple of years ago and made a friend! Agent Pat C, Certified Gold Exchange, Inc., has far exceeded my expectations with continuing, careful watch over my investment. He always surprises with immediate personal response to my slightest question and inspires confidence to hold to The Plan. Pat’s personal touch and excellent recall is reassuring and has proven that he will keep me informed when any changes are advised. Ask for Pat - he’s excellent, excellent!Steve Astin ★★★★★ This was the 3rd company I called and by far the most professional. Thanks Patrick for the great service!Alicia O'Rear ★★★★☆ Thank you for donating 16 bibles for our foster children at Albuquerque Christian Children's Home! This is a wonderful company with a heart for ministry.Kyle Sanders ★★★★★ I was interested in doing a gold IRA rollover and contacted several firms after researching on the web. Certified Gold Exchange's website had the most useful information by far compared to other firms. Their representatives have been a pleasure to work with--professional, answered every question I had, and I'd recommend them to anyone looking at a gold IRA rollover.Robby Bryant ★★★★★ I am a Certified Financial Planner, and Certified Gold Exchange has helped us purchase gold for 16 years without a hitch for our clients and at excellent prices. We couldn’t be more satisfied!Anne Sayre ★★★★★ My husband and I were thrilled with the service we received at Certified Gold Exchange! Shipping our gold to us was quick and very simple. So happy we did not have to pay for the TV advertisements with celebrities like so many of the other precious metal companies. We will be buying again from CGE!Neenah Payne ★★★★★ Certified Gold Exchange, Inc. is a highly professional firm that was a pleasure to do business with. It provides fast and accurate service. The firm went out of its way to be helpful on a number of key issues. I highly recommend them. I was extremely lucky for several reasons to have called the Certified Gold Exchange, Inc. when I was ready to sell my gold and silver coins. When I called the firm, Liam on the service desk explained that they scan hundreds of gold dealers to get me the best price. That was very comforting.When I spoke with coin dealer David White, he was able to give me a quote in 3.5 hours. He also explained the importance of shipping my coins via registered mail with the Post Office. David said that the Post Office requires a registered box to be sealed with brown paper tape to prevent tampering. David emailed me links to sites that showed the right tape to use and how to seal the box. He called several UPS stores in my neighborhood to try to find the tape for me. In the end, I bought the tape from the Post Office. David explained that while Fedex and UPS would ship the coins, since they are not allowed to ship gold or silver, I would have no recourse if my coins were lost. David even gave me his home number so I could reach him after hours if necessary.My experience with Certified Gold Exchange, Inc. stands in stark contrast with how two other coin brokers responded. The firm from which I had bought most of my silver coins never called me back. On November 13 when I called the broker from whom I had bought most of my gold coins, I couldn't get through on the phone. So, I emailed them and it took 5 days for them to respond! The broker didn't give me a quote until December 2 -- and then only for some of the coins! He said he would tell me what they would pay for the other coins after I shipped them!In addition, that broker explained that one of their customers had lost all their coins valued at $22,000 because the box was tampered with and they had failed to insure them for the full amount. However, I knew by then that if the firm had told the customer to ship the coins via registered mail as Certified Gold Exchange, Inc. does, the box could not have been tampered with.So, Certified Gold Exchange, Inc. is the only gold and silver dealer I recommend. The level of service is truly remarkable.Jovita Garces ★★★★★ What do you do with what little you have to put away for the future? After my divorce 16 years ago, I decided I needed to find an IRA and invest my children's money into something that would retain and grow in value through the years. I found a great website called Certified Gold Exchange that intrigued me and when I called, John listened and understood my needs and helped me understand the value of investing in rare coins and precious metals before taking that all important step. I am happy I took a leap of faith knowing the prospect for growth in my precious metals IRA and children's funds for college and maybe first home some day was very real. I believe I made the best choice for our future. I can always trust CGE to give me honest and dependable service everytime I call in them.Maria S ★★★★★ Patrick Collins and Certified Gold Exchange (CGE) Team: I appreciate the support, you took me on for this transaction when I wasn’t even an existing client. (Yes I know CGE made some money). It was you manner, caring and fast response that made me feel very comfortable with you.Your interest in helping me on such short notice shows how much you care for your clients. I hope 🤞 to have you as one of my financial team in the future.
Protect Your Retirement! Avoid These 10 Gold IRA Scams.
The Certified Gold Exchange is a national volume discount dealer supplying popular bullion and PCGS certified coins. Since 2020 most of our representatives work remotely. We no longer allow visitors to our Fort Worth Call Center but you can still get the same great service by calling.
Our institutional staff does take visits from bank, and corporate clients. To learn more about this policy please call 800-300-0715
Discover 7 Secrets Your Gold Dealer Doesn't Want You To Know