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Certified Gold Exchange, Inc. Corporate Anti-Money Laundering Policy

Updated and revised August 28, 2018

Thank you for reading the Certified Gold Exchange, Inc., (CGE) Anti-Money Laundering (AML) policy.

Money laundering refers to act(s) of disguising, concealing, camouflaging or hiding financial proceeds for the purpose of purposely misrepresenting the source of said funds. Included in the act of money laundering is terrorist financing, in which the act of concealment of monies provides funds for terrorism activities through financial institutions.

In recent years, combinations of criminal skills and techniques have increased, varied and adapted, and responsible gold dealers have taken into consideration the importance of the measures against financing of terrorism based on the international community’s backing of ending terrorist threats, be they physical or financial. Hereby we state this official CGE anti-money laundering support policy in order to pledge our dedication to ensuring funds are not channeled for criminal activities.

If the growing and disturbing trend of money laundering continues business owners and consumers alike will be condoning the thieves’ desires to commit future crimes. Furthermore, in addition to an increased level of organized crime in the financial sector it could become common for criminal organizations to exert an influence over legitimate economic activities on both local and national scales.

We and all responsible businesses must immediately take all necessary precautions to cease the flow of funds for terrorism and terrorist activities as if it is left unchecked it will continue to grow from a nuisance to a devastating threat to the international community.

Consequently, the crucial countermeasure against money laundering and financing of terrorism is for financial institutions to cooperate with one another. That said, all CGE representatives from contractor interns to the CEO must make every possible effort to prevent money laundering as well as its causes and consequences.

CGE adheres completely to all local, state and national laws regarding anti-money laundering policies. The full and official statement of Certified Gold Exchange, Inc., regarding money laundering and the CGE Anti-Money Laundering policy can be found below.

We have listed references to Internal Revenue Service (IRS) and Financial Crimes Enforcement Network (FINCEN) policies, guidelines, policies, regulations and laws to all of which we adhere as a company and as individual members of the CGE staff or contractors.

*Our entire staff/Contractors undergoes initial and regular training to recognize potentially suspicious signals based on professional inquiries and all staff are trained to report such incidents immediately. Additionally all staff or contract workers are required to read the following IRS 9.5.5 Money laundering and currency crimes document in full.   http://www.irs.gov/irm/part9/irm_09-005-005-cont01.html

*CGE does not accept cash nor do we liquidate in cash. In fact since 1992 CGE has never had a cash transaction and this covers all purchases and liquidations. We only accept personal checks and  company checks pursuant to transactions, as well as bank wire transfers originated in the United States.

*We (CGE) do not accept foreign checks (checks from banks outside the United States), foreign funds via wire or foreign funds whatsoever.  We have solely focused our attention on the US market.

*All clients who sell bullion and rare coins to us will receive payment via bank wire or our company check only.  

*We (CGE) does not allow anyone to click and buy from us. In fact we conduct a phone interview with every client before they are allowed to purchase. We (CGE) also reserve the right to refuse doing business with a prospect for any reason we deem valid.

*The vast majority of our business has always been generated through the US retirement system accounts like IRA transfers or 401k rollovers. These are accounts tracked annually by the IRS and controlled by a custodian that have strict rules governing the creation and maintenance of such accounts and are generally not traditional money laundering hotspots but diligence is still required.

*Because CGE engages in transactions using exclusively the aforementioned financial instruments and does not deal with any other form(s) of digital and tangible currencies and therefore we are not a good target for tax cheats and or money launderers.

*CGE transactions are executed only after the prospect’s identification has been verified by a US-based financial payment via US-originated personal check, business check or bank wire, for security purposes.

*As a further security measure all calls may be monitored and recorded for compliance and training purposes. 

*CGE will also not accept payments/financial instruments that originated outside the US.

*CGE ownership/management takes steps to identify and report suspicious activity to the proper authorities. All CGE staff members and sales contractors are trained in recognizing, handling and submitting suspicious behavior to management and the proper and relevant authorities without delay. Our reporting system is monitored and improved on a regular basis to improve to the highest quality standard.

*At CGE we offer 100% access to our records to all Money Service Business (MSB) that we deal with. Our banks, the IRA custodians and all the Money Service Business that we deal with or have dealt with over our many years in business can contact us at any time and request any document at any time. Additionally we can do a conference call with any client at any time to provide complete transparency on any client dealings.

IRS – http://www.irs.gov/irm/part9/irm_09-005-005-cont01.html

FinCEN – https://www.fincen.gov/

If you suspect someone of money laundering or currency crimes please use form 3949-A to notify the IRS or visit the link below.

https://www.irs.gov/individuals/how-do-you-report-suspected-tax-fraud-activity

Further information regarding the money laundering prevention practices of the Certified Gold Exchange, Inc. may be requested via the Contact Us page of www.certifiedgoldexchange.com or by calling (800) 300-0715, Monday-Friday 9am-6pm CST or by contacting the owner at his personal email address johnjhalloran [@] gmail dot com after normal operating hours or holidays.

Edward AlbertEdward Albert ★★★★★ I was looking to liquidate the precious metals in my IRA . The horror stories I had heard of about some gold and silver dealers had me very apprehensive. When I called Certified Gold Exchange and talked with Patrick, I quickly felt a sense of trust in his voice. He answered all my questions and understood my fear of getting taken advantage of. He and his team work very hard behind the scenes ensuring the transaction to go smoothly. As a result CGE has earned my 5 star rating! I will contact them again if I want to buy or sell in the future!ALAN BROWNALAN BROWN ★★★★★ Certified Gold Exchange's website really jumped out to me as I began researching precious metal IRA's. I found it to be incredibly comprehensive and informative, answering questions I did not even know to ask and alerting me to bad practices within the industry as well. So, I called and found the CGE team to be every bit as helpful as the website. They were responsive immediately and throughout the process of establishing an account and funding it. They were particularly helpful when dealing directly with my current custodian and getting funds rolled over. Pat and Mary have been courteous, personable, and very professional working with me and even helped with questions outside the immediate business at hand. I have already referred friends to CGE and will continue to do so.Alison WeinbergAlison Weinberg ★★★★★ Pat and team are very knowledgeable and professional!Ismail KenessyIsmail Kenessy ★★★★★ Customer since 2005. Professional, courteous, and helpful. CGE walked me through the process and provided the best prices available with minimum costs. Excellent service.Joe MurrayJoe Murray ★★★★★ What super service I received from the Certified Gold Exchange precious metals IRA team. Wow is all I can say! I had a large amount of coins in a gold and silver IRA for many years and decided to sell. I spent just about a whole day talking to several metals dealers about purchasing my metals. Call after call I did not feel good about what I was hearing with these dealers so I called the company that helped me set the gold and silver IRA up. Their name is Broad Financial LLC. I explained the problem I was having with finding a buyer and they said that is common in the industry. They told me to call the Certified Gold Exchange, Inc in Fort Worth, Texas. I spoke with Mr C there and was impressed that their quote was above the spot price (because I was hoping to get the spot price). They explained that American Eagles buy back at over spot and I said not with all the other dealers I called. I shipped the metals to their New York depository following the Certified Gold Exchange's instructions. Candace at CGE tracked the package every step of the way and I was updated along the way. Then when my metals arrived at the Certified Gold Exchange depository they told me that several of my coins were actually American Eagle Proof coins, not the bullion version I thought I had. They increased their original quote by $3000.00 dollars! Shocking that a company would be so honest because they could have just sent the original amount and I would have been happy. Needless to say I will never deal with a different metals dealer except the Certified Gold Exchange. Their gold IRA team is the best by leaps and bounds. I highly recommend Candice, Mr. C and the CGE team to any one looking to buy or sell metals with a great experience. Americans trusted source For Gold is not just a tagline with these folks.ted okolowiczted okolowicz ★★★★★ After searching and checking out different metals companies, I decided that Certified Gold Exchange Inc. was my choice. They have exceeded my expectations and made my IRA rollover easier than I thought.You can be very confident by the way every step was handled (very professional).So kudos to the whole TEAM and thank youJoseph GlassmanJoseph Glassman ★★★★★ I had a very good experience with Certified Gold Exchange and I highly recommend anyone considering a IRA Rollover into precious metals, talk to David White at Certified and do business with them. They are honest and will have your best interest as their concern.. David took care of my needs completely with honest and fair pricing. I shopped around and decided on Certified.Lefty and Mary JamoraLefty and Mary Jamora ★★★★★ Thank you David and Pat for educating us on the gold and silver markets. Pat especially helped us thru our first purchase of silver.M PhommahaxayM Phommahaxay ★★★★★ So glad I found CGE! Although, they don’t do business in my state, David White was so kind to take the time out of his busy schedule to educate me on precious metal investing. His advice was extremely valuable which saved me a ton of money. I would definitely recommend and refer any of my friends or family members interested in investing in precious metals in their service area. So thankful for David and this company!Rickey JohnsonRickey Johnson ★★★★★ My experience so far with Certified Gold Exchange was all very positive. Everything went smoothly and P. Collins was awesome in helping us navigate through the process.Aaron BrabhamAaron Brabham ★★★★★ I called Certified Gold Exchange to get information on a crypto currency IRA. I had a ton of questions and Steve not only answered all of them but also informed me of many things I had not thought of.I decided to invest $60k and in just three months it's over $120k! Not only that, the team at Certified Gold Exchange has excellent customer service.I highly recommend them.Mark OLearyMark OLeary ★★★★★ Philip with the certified gold exchange was incredibly helpful in helping me to setup a Cryptocurrency IRA. He knew exactly what questions to ask my existing custodian to make the rollover as seamless as possible. In just a short few months with the recommendations of Philip; I have already seen over a 250% return on my investment. Highly recommended.Gal TabGal Tab ★★★★★ The reason I give it the maximum stars is because everything happened just the way they planned it. I invested a considerable sum of money with them and as anyone would be, I was a little scared. I did my research and They came highly recommended as being ethical brokers. Their fees are very competitive and look forward to doing more business with them.Diana FincherDiana Fincher ★★★★★ I rolled over my IRA into Silver a couple of years ago and made a friend! Agent Pat C, Certified Gold Exchange, Inc., has far exceeded my expectations with continuing, careful watch over my investment. He always surprises with immediate personal response to my slightest question and inspires confidence to hold to The Plan. Pat’s personal touch and excellent recall is reassuring and has proven that he will keep me informed when any changes are advised. Ask for Pat - he’s excellent, excellent!Steve AstinSteve Astin ★★★★★ This was the 3rd company I called and by far the most professional. Thanks Patrick for the great service!Alicia O'RearAlicia O'Rear ★★★★☆ Thank you for donating 16 bibles for our foster children at Albuquerque Christian Children's Home! This is a wonderful company with a heart for ministry.Kyle SandersKyle Sanders ★★★★★ I was interested in doing a gold IRA rollover and contacted several firms after researching on the web. Certified Gold Exchange's website had the most useful information by far compared to other firms. Their representatives have been a pleasure to work with--professional, answered every question I had, and I'd recommend them to anyone looking at a gold IRA rollover.Robby BryantRobby Bryant ★★★★★ I am a Certified Financial Planner, and Certified Gold Exchange has helped us purchase gold for 16 years without a hitch for our clients and at excellent prices. We couldn’t be more satisfied!Anne SayreAnne Sayre ★★★★★ My husband and I were thrilled with the service we received at Certified Gold Exchange! Shipping our gold to us was quick and very simple. So happy we did not have to pay for the TV advertisements with celebrities like so many of the other precious metal companies. We will be buying again from CGE!Neenah PayneNeenah Payne ★★★★★ Certified Gold Exchange, Inc. is a highly professional firm that was a pleasure to do business with. It provides fast and accurate service. The firm went out of its way to be helpful on a number of key issues. I highly recommend them. I was extremely lucky for several reasons to have called the Certified Gold Exchange, Inc. when I was ready to sell my gold and silver coins. When I called the firm, Liam on the service desk explained that they scan hundreds of gold dealers to get me the best price. That was very comforting.When I spoke with coin dealer David White, he was able to give me a quote in 3.5 hours. He also explained the importance of shipping my coins via registered mail with the Post Office. David said that the Post Office requires a registered box to be sealed with brown paper tape to prevent tampering. David emailed me links to sites that showed the right tape to use and how to seal the box. He called several UPS stores in my neighborhood to try to find the tape for me. In the end, I bought the tape from the Post Office. David explained that while Fedex and UPS would ship the coins, since they are not allowed to ship gold or silver, I would have no recourse if my coins were lost. David even gave me his home number so I could reach him after hours if necessary.My experience with Certified Gold Exchange, Inc. stands in stark contrast with how two other coin brokers responded. The firm from which I had bought most of my silver coins never called me back. On November 13 when I called the broker from whom I had bought most of my gold coins, I couldn't get through on the phone. So, I emailed them and it took 5 days for them to respond! The broker didn't give me a quote until December 2 -- and then only for some of the coins! He said he would tell me what they would pay for the other coins after I shipped them!In addition, that broker explained that one of their customers had lost all their coins valued at $22,000 because the box was tampered with and they had failed to insure them for the full amount. However, I knew by then that if the firm had told the customer to ship the coins via registered mail as Certified Gold Exchange, Inc. does, the box could not have been tampered with.So, Certified Gold Exchange, Inc. is the only gold and silver dealer I recommend. The level of service is truly remarkable.Jovita GarcesJovita Garces ★★★★★ What do you do with what little you have to put away for the future? After my divorce 16 years ago, I decided I needed to find an IRA and invest my children's money into something that would retain and grow in value through the years. I found a great website called Certified Gold Exchange that intrigued me and when I called, John listened and understood my needs and helped me understand the value of investing in rare coins and precious metals before taking that all important step. I am happy I took a leap of faith knowing the prospect for growth in my precious metals IRA and children's funds for college and maybe first home some day was very real. I believe I made the best choice for our future. I can always trust CGE to give me honest and dependable service everytime I call in them.Maria SMaria S ★★★★★ Patrick Collins and Certified Gold Exchange (CGE) Team: I appreciate the support, you took me on for this transaction when I wasn’t even an existing client. (Yes I know CGE made some money). It was you manner, caring and fast response that made me feel very comfortable with you.Your interest in helping me on such short notice shows how much you care for your clients. I hope 🤞 to have you as one of my financial team in the future.Natalia ArizaNatalia Ariza ★★★★★ Certified Gold Exchange is the best metals company in the US hands down!Paul LiftonPaul Lifton ★★★★★ Piper PetersonPiper Peterson ★★★★★ It's not always the case with precious metals dealers but the Certified Gold Exchange hires the best advisors in the industry and this is the reason for their outstanding reputation.Eric BenjaminEric Benjamin ★★★★★ We have purchased from several dealers and hands down these guys have been the best. Above and beyond are the words I would use to describe their service. You will not be disappointed if you have been on the fence about buying!Josh SingerJosh Singer ★★★★★ Working with Certified Gold Exchange has been a great experience. The Certified Gold Exchange staff are very very good communicators and clearly have a lot of experience. Anytime we had a question or needed anything from them they responded the same day, if not the following morning. I would recommend working Certified Gold Exchange. Hands down great communicators and great business people.Burt DumertonBurt Dumerton ★★★★★ I have been working with Certified Gold Exchange Inc. since 2005 and have found them to give exceptional service and prices for precious metals. They have always treated me with great respect and given extraordinary personal attention to my account and to me personally. Their advice on many occasions have kept me from making some pretty serious errors in my investment decisions. They are prompt to return my calls and take special care to not be pushy or arrogant. Excellent to do business with. Give John a call.js_loader

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