Chief Executive Officer – Since 1992
John Halloran was born in Illinois in November 1963, and he still has his Midwestern down-to-earth sensibility.
He is an over-the-top fanatic about customer service. As a matter of fact, John even feels bad service is downright un-American.
He usually says, “If you’re not going to treat the customer as someone special, then you should not be doing business in the USA.” He adds, “As a businessman, I should want the competition to have complaints and constantly let customers down. The fact is that I don’t: people deserve better when they invest their hard-earned money. If I could, I would personally work the customer service lines of other poor service dealers. I would let their clients know that bad service should never be normalized.”
John studied Marketing at the Wharton School of Business
Chief Financial Officer – Since 2008
Kenny Hansen was born in 1967 in Northern California and is of Danish ancestry. His greatest joy is being a loving husband and father.
Everyone agrees that Kenny is just about the nicest, most laid-back guy they ever met.
He is passionate about integrity, accounting, and family.
If you ever have a sugar craving at the CGE Fort Worth headquarters, remember Kenny usually has a drawer full of candies in his office. However, since word got out, it’s generally locked!
Kenny worked with the multinational company Fujitsu before joining the Certified Gold Exchange in 2008.
Kenny studied Accounting at the University of California Santa Barbara.
Chief Operating Officer – Since 2004
Yaneth Villalon (AKA Janet) was born in February 1979 and is of Southern European and American descent. She loves to travel and has been to all 44 countries in Europe.
For Janet, Europe is all about pastries containing chocolate with the accompaniment of some great tea.
Janet really loves order, and her favorite Bible quote is Corinthians 14:40, “But all things must be done properly and in an orderly manner.” Janet has faith that the Bible contains answers to all life’s problems.
Before joining the Certified Gold Exchange, Inc., Janet worked at Sandstone Properties in Santa Monica, CA.
Janet studied Operations Management at Wharton School of Business and Systems Security at MIT.