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Gold IRA Rollover Step by Step Guide For 2026

Written by Pat Collins, edited and approved by John Halloran | 5.0 Google Review Rating | A+ BBB Rating with Zero Complaints | Serving 58,000+ Investors in All 50 States Since 1992

Content reviewed by Licensed CPA Amelia John on 7/17/26

A gold IRA rollover is the process of moving funds from an existing retirement account into a self-directed IRA that holds physical gold and other precious metals. Done correctly as a direct transfer or rollover, it’s a tax- and penalty-free transaction. Confirm your specific situation with your tax advisor.

Many investors choose a gold IRA to hedge against inflation, protect their wealth, and move away from volatile paper-based assets.

How to Perform a Gold IRA Rollover, Step-by-Step

  • Choose a reputable gold dealer (use the vetting checklist below)
  • Select a self-directed IRA custodian
  • Open your self-directed gold IRA account
  • Fund it via a transfer or rollover from an existing retirement account
  • Purchase IRS-approved precious metals
  • Store the metals at an IRS-approved, non-bank depository

To get started, contact our precious metals retirement experts at 800-300-0715. 

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Gold IRA Rollover Pricing

1. How to Choose a Trustworthy Gold IRA Company

Choosing a reputable gold IRA company is the single most important decision you’ll make. There are many accounts online of investors being taken advantage of — here’s how to avoid becoming one of them.

Red flags to watch for:

  • Southern California location. Many of the industry’s most problematic dealers are based in the Los Angeles area.
  • Paid “Best Gold IRA Company” review pages — they earn a commission from the very companies they rank, a direct conflict of interest.
  • Celebrity-endorsed dealers — endorsements can be extremely expensive, and that cost is ultimately passed on to you when you buy.
  • “Exclusive” or “premium” coins — difficult to price-check and typically very overpriced versus standard bullion.
  • “Free” or “bonus” metal offers — you pay for them in the end through a bigger markup.
  • “We’ll pay your fees” promotions — same story; you’re paying for it in the end.

What a trustworthy dealer looks like:

  • Fair, transparent pricing — helps you acquire as much metal for your money as possible.
  • Bullion-focused — not pushing high-markup “exclusive” or “premium” coins.
  • No “free” gimmicks — no free-metal or free gold IRA promises.
  • No celebrity endorsements or paid reviews — no built-in conflicts of interest.
  • A long, verifiable operating history — established, with a proven track record, not a newcomer.

Three reliable ways to research a dealer’s reputation:

  • Search the dealer’s name on Google followed by “lawsuit,” “scam,” and “complaints.” Well-funded firms often use reputation-management services to bury negative results, so you might have to look past the first few pages.
  • Check their history, not just their homepage. Use the free Internet Archive Wayback Machine to see how long a dealer’s website has been online. Are they a new company, have they changed names or locations — these are all red flags worth a second look.
  • Call us at 800-300-0715 for third-party public information on any company you’re considering. It takes about two minutes and can help you make an informed decision.

Finally, don’t rely on ratings alone because they can be misleading. For example, a company can have dozens of complaints on the BBB platform and still have an A+ rating, because the BBB doesn’t factor customer reviews into its rating system, as stated on their own website. Many buyers see the A+, assume the company is trustworthy, and never dig deeper. You have to read the actual complaints.

Also, be cautious of dealers with an unusually high number of five-star reviews; some services sell fake reviews, and some gold companies use them to drown out legitimate complaints.

Learn to spot common scams targeting gold IRA investors, or call us at 800-300-0715.

2. How to Choose a Gold IRA Custodian

Selecting the right self-directed IRA custodian matters for two reasons: customer service and fee structure.

Most large, mainstream custodians don’t offer self-directed IRAs that can hold physical metals, so you’ll need a custodian that specializes in them.

In our experience Strata Trust offers excellent customer service, and their gold IRA uses a flat storage fee rather than a sliding scale based on your account value — which is more cost-effective, especially as your account grows.

Do you already have an account with another gold IRA company or custodian? We can still help. We work with all of the self-directed custodians below, so if you already hold an account with one of them and want to buy — or sell — precious metals, just call us at 800-300-0715.

Strata Trust
Ph: (866) 268-9218
[email protected]
New Direction Trust Company
Ph: (877) 742-1270
[email protected]
GoldStar Trust Company
Ph: (800) 486-6888
[email protected]
Equity Trust
Ph: (855) 233-4382
[email protected]
The Entrust Group
Ph: (800) 392-9653
[email protected]
CNB Custody
Ph: (785) 336-6111
[email protected]
Provident Trust Group
Ph: (888) 662-0869
[email protected]
Advanta IRA
Ph: (800) 425-0653
[email protected]
uDirect IRA
Ph: (888) 662-0869
[email protected]
IRA Financial Trust
Ph: (800) 472-1043
[email protected]

3. Which Retirement Accounts Qualify for a Gold IRA Rollover or Transfer?

  • Traditional & Roth IRA — can transfer funds directly to a self-directed IRA.
  • 401(k)s — old or inactive plans can be rolled over partially or fully. With a current 401(k), an in-service distribution may be possible after 59½, allowing you to do a partial rollover.
  • 403(b)s — inactive plans can be rolled over; in-service options may apply after 59½.
  • 457(b)s — inactive plans can be rolled over. Active governmental 457(b) plans allow an in-service rollover at 59½; active non-governmental 457(b) plans only after 70½.
  • TSPs — inactive plans can be rolled over. If you’re over 59½ with an active TSP, you can do an in-service rollover of vested funds. 

Not sure whether you can rollover funds from your current retirement plan? Check to see if your current plan is eligible for a gold IRA, or give us a call.

4. How to Open a Gold IRA Account

Before any funds can move, you’ll need to open a self-directed IRA with your chosen custodian. Your gold IRA dealer is authorized to work with several custodians and will walk you through the application — most will complete the paperwork with you over the phone.

What the application covers. A typical traditional IRA application asks for:

  • Your personal information (name, address, Social Security number, date of birth)
  • Your funding method (transfer, rollover, or annual contribution)
  • Your beneficiaries
  • An optional Interested Party or Designated Representative

Designating your beneficiaries. Your beneficiaries are who inherits your account if you pass away. You can name:

  • Primary beneficiaries — first in line to inherit
  • Contingent beneficiaries — next in line if a primary beneficiary is no longer living

Interested Party. You can list your dealer as an Interested Party. This gives them view-only access — so they can speak with your custodian about your account, but they have no authority to trade, move funds, or make withdrawals. It’s a convenience feature, nothing more, and it’s perfectly safe.

Designated Representative. A Designated Representative is different — and far more powerful. This authorization lets someone trade on your account without your signature, which makes it the functional equivalent of granting power of attorney over your IRA metals. Most dealers will automatically list themselves as your Designated Representative on your application. This is a red flag.

Once your new account is open, you’re ready to fund it.

5. How Do I Transfer My Current Retirement Account to a New Gold IRA?

When funds move directly between traditional or Roth IRA accounts, it’s called a direct transfer, because you never take possession of the funds. Your gold IRA firm will help you complete a Transfer Request form with your basic information. Your new custodian forwards it to your existing IRA provider and they’ll wire the funds to your new IRA. The process to fund a gold IRA typically takes 10 to 14 days.

For employer-sponsored retirement plans, you’ll do a rollover:

Direct Rollover

Your plan administrator issues a check payable to your new gold IRA custodian, then either mails it to you to forward, or sends it to them directly on your behalf. No taxes are withheld — this is the simpler, safer option, and the one we recommend.

Indirect Rollover

Your plan administrator pays the funds to you, and you have 60 days to deposit them into your new IRA. Your provider will typically withhold 20% for taxes — but you must still deposit the full amount, making up the 20% out of pocket, to avoid taxes and penalties. You’re credited back the tax withholding amount later when you file. If you miss the deadline it’s treated as a distribution — a taxable event, plus a 10% early withdrawal penalty if you’re under 59½.

Most 401(k) providers can start the rollover process over the phone. Government-sponsored accounts have distinct rollover rules and require their own internal documents. The complete rollover process generally takes around two weeks.

Note: The IRS permits only one indirect rollover per account per 12-month period. Custodian-to-custodian IRA transfers are unlimited. As always, confirm your specifics with your tax advisor.

6. Types of Precious Metals Eligible for a Gold IRA

In accordance with the Taxpayer Relief Act of 1997, specific gold, silver, platinum, and palladium coins and bars are eligible for inclusion in retirement accounts.

To be eligible, metals must meet IRS standards and purity requirements:

  • Gold — 99.5% pure
  • Silver — 99.9% pure
  • Platinum and palladium — 99.95% pure

Beyond purity, a few other conditions apply:

  • Bullion coins must be in Brilliant Uncirculated condition.
  • Proof coins must be preserved in their original mint packaging, in impeccable condition, and accompanied by a certificate of authenticity.
  • Non-U.S. mint coins, bars, and rounds must be accredited by a reputable refiner, assayer, or manufacturer and meet the minimum purity criteria.

It’s just as important to know what doesn’t qualify. The IRS prohibits collectibles or numismatic (rare or graded) coins from IRAs, the sole exception being American Eagle Proof coins. Be cautious if a dealer tries to push semi-numismatic, “exclusive,” or “premium” coins for your retirement account — it’s a common tactic to sell high-markup products that are difficult to price-check.

7. How to Buy Your Metals

Once your funds arrive in your new account, you’re ready to invest in gold and silver. Here’s exactly how it works when you buy through us:

  • You choose your metals. We’ll help you decide which IRS-approved gold and silver products fit your goals (see Section 6 for what qualifies).
  • You authorize the transaction. We send you an Investment Direction form to review and sign for every purchase. Nothing is bought without your written approval.
  • We lock in your price. Precious metals prices are constantly moving, so we lock in your pricing the moment we receive your signed documents — no surprises.
  • We complete the purchase. We coordinate with your custodian to settle the transaction on your behalf.
  • Your metal ships to the depository. Once purchased, we ship your metals to your chosen depository for safekeeping (more on storage in the next section).

That’s it — your retirement account now holds physical precious metals.

8. The True Cost of Gold IRAs

There are two costs associated with a precious metals self-directed IRA:

  • Buy/sell spreads
  • Custodial fees

The most important — by far — is the buy/sell spread. This is where an unscrupulous dealer can take advantage of you, so it’s worth understanding exactly how it works.

Buy/Sell Spreads

Every precious metals item has a buy price (what a dealer will pay you) and a sell price (what you pay them). The difference between the two is the buy/sell spread. What separates a fair dealer from a predatory one is the size of that spread and whether it’s disclosed.

For example: if a dealer sells a 1 oz American Gold Eagle for $5,200 and will immediately buy it back for $5,000, the buy/sell spread is 4%. Every product has a different spread, and they’re constantly fluctuating with the price of metal and supply-and-demand conditions.

This is how the high-pressure dealers described in Section 1 make their money. Rather than offering bullion, they’ll try to steer you into “exclusive,” “premium,” or “semi-numismatic” coins that are difficult to price-check and can have spreads of 30% or more – meaning your metals must appreciate substantially just to break even.

How CGE is different. We don’t set a fixed buy or sell price on the items we offer. When you’re ready to buy gold or silver, we compare your exact items at your quantity against two of the other major online bullion sellers, then work to beat the better price. That’s the basis of Verified Fair Pricing. For full details, call our gold IRA specialists at (800) 300-0715.

Custodial Fees

Every custodian charges for its services. You’ll typically pay a one-time setup fee, an annual account fee, and an annual storage & insurance fee. Some custodians also charge a per-transaction fee. Unlike spreads, these fees are transparent. 

Below is a fee comparison of two of the most popular custodians that offer gold IRAs:

Account Set-UpAnnual Account FeesStorage/Insurance (Commingled) FeesTransaction FeesTotal First Year FeesAnnual Fees Thereafter
Strata Trust$50$150$115$75$390$265
Equity Trust$50$125$110$60$335$225
Custodian Account Set-Up Annual Account Fees Storage/Insurance (Commingled) Fees Transaction Fees Total First Year Fees Annual Fees Thereafter
Strata Trust $50 $125 $100 $75 $350 $225
Equity Trust $50 $125 $110 $60 $335 $225

9. How Are Your Precious Metals Stored?

Per Internal Revenue Code IRC 408(n) requirements, the precious metals in your IRA must be held at a third-party (non-bank) depository — you can’t store them yourself (more on that below). Once you complete your purchase, your metals are shipped to your chosen depository.

CGE and our trading partners maintain accounts at several of the most trusted depositories in the country, including:

  • Delaware Depository
  • Brink’s Global Services USA
  • International Depository Services (IDS)

Segregated vs. Commingled Storage

On your gold IRA application, you’ll choose between segregated and commingled storage:

Segregated storage. Your metals are marked and cataloged under your name and account number, and kept physically separate from other clients’ holdings. When you sell, exchange, or take an in-kind distribution, you receive the exact same metals you originally purchased. Keep in mind that segregated storage is only available for gold — silver is simply too bulky.

Commingled storage. Your metals are held in your custodian’s dedicated portion of the vault, but stored alongside other clients’ metals. When you sell, exchange, or take an in-kind distribution, you receive “like” metals — the same type and quantity you bought, but not the identical coins.

But that’s not something to worry about — because when metals arrive at the depository, they undergo a rigorous inspection: every item must be in perfect Brilliant Uncirculated (BU) condition or it’s rejected and replaced. So whether you purchase a 2007 Silver Eagle or the 2020 version, they’re both the exact same perfect ounce of silver, with no difference in value.

Can I Store My Precious Metals IRA Myself?

No. You must hold the gold (or other precious metals) at a 3rd party IRS-approved depository. Storing IRA metals at home — or through an IRA-owned LLC (“home storage” or “checkbook IRA”) — is considered self-dealing and can disqualify your entire IRA.

Here’s how the IRS explains it:

“Gold and other bullion are ‘collectibles’ under the IRA statutes, and the law discourages the holding of collectibles in IRAs. There is an exception for certain highly refined bullion provided it is in the physical possession of a bank or an IRS-approved non-bank trustee.

This rule also applies to an indirect acquisition, such as having an IRA-owned Limited Liability Company (LLC) buy the bullion. IRA investments in other unconventional assets, such as closely held companies and real estate, run the risk of disqualifying the IRA because of the prohibited transaction rules against self-dealing.”

IRS Retirement Plan Investments FAQs

10. Gold IRA Rollover Tax Implications

A gold IRA is a tax-advantaged retirement account, so done properly, you shouldn’t have any tax implications when adding gold to your portfolio.

Traditional & Roth IRAs. If you transfer funds directly from an existing IRA to a gold IRA, there are no tax implications — you’re simply moving funds from one qualified retirement account to another.

Employer-Sponsored Plans — 401(k), 403(b), 457(b) & TSP. Rolling over an eligible employer plan is also tax-free, as long as it’s done as a direct rollover — funds moving institution-to-institution rather than being paid to you. (For how direct and indirect rollovers differ — and why the 60-day rule matters — see how to transfer your account to precious metals above.)

This is general education, not tax advice. Confirm your situation with a qualified tax advisor.

11. Gold’s Role in Retirement Savings

Most people add precious metals to their retirement portfolios for two reasons: protect what they’ve built and give it room to grow — especially at times when the traditional “safe” options feel anything but. Physical gold and silver typically move inversely to stocks and bonds, and that difference is exactly why investors turn to them.

  • A historical store of value. Gold has preserved purchasing power across centuries and currencies — one reason central banks continue to accumulate it.
  • Low correlation to stocks. Gold often moves independently of — and sometimes opposite to — the stock market, so it can help cushion a portfolio during periods of volatility.
  • A tangible asset. Gold has been valuable for thousands of years, and it’s the only monetary asset that isn’t someone else’s liability — you own it outright.

Precious metals constantly fluctuate in value, and past performance isn’t a promise of future returns. But for investors who want an asset that doesn’t rise and fall in lockstep with the paper markets, gold and silver have earned a place in a well-balanced retirement portfolio.

This is general education, not investment advice. How much of your portfolio — if any — belongs in gold investments depends on your goals, timeline, and risk tolerance, so consider speaking with a financial advisor.

Ready to Get Started?

A gold IRA rollover lets you move retirement savings into physical precious metals without taxes or penalties, as long as it’s done correctly. The steps are straightforward, but the details — like choosing the right dealer and custodian, buying the right metal at a fair price, and storing it properly — are where good guidance pays off. We’ve been helping investors since 1992. Call 800-300-0715 if you’re ready to get started and we’ll guide you through each step, or read on for the questions we hear most.

FAQs

Are the “Best Gold IRA Company” reviews legit?

Usually not in the way they appear. The “independent” sites ranking the “best” gold IRA companies are typically paid affiliates. They earn a referral fee for your contact information and often a commission of roughly 3–6% of your account value when you buy through their recommendation. That’s not a review; it’s a paid placement, and many of the most heavily advertised “top” dealers are also among the highest-priced in the industry.

This isn’t hypothetical. Regal Assets was one of the most aggressively promoted names in the industry, a “top gold IRA company.” They’re now out of business. But here’s what two of their customers said after the fact:

“Had I known from day one that Regal Assets paid online affiliates to create fake reviews, I would never have done business with them.”

“I found that Regal Assets was paying for endorsements on more than 225 websites.”

Why do you charge fees when other dealers don’t?

Every gold IRA has costs — the difference is whether you can see them or not. Dealers advertising “no fees” or “free” metals typically recover those costs through a higher markup on the coins themselves. We’d rather show you transparent, competitively priced metal and account fees so you know exactly what you’re paying for.

Is it easy to sell metals from a gold IRA?

Yes. When you’re ready to sell, we can help you liquidate your metals and wire the proceeds to your IRA. Then you’re free to make a withdrawal or move the funds to another account. You can learn more on our How to Sell a Gold IRA page.

Can I do a partial rollover, or does it have to be the full account?

You can absolutely do a partial rollover. You’re not required to complete a full rollover of your  retirement account — many investors roll over only a portion and leave the rest where it is. You decide how much makes sense for you, and we’ll help you move that amount. Make sure to confirm that your current plan administrator will allow a partial rollover.

Why does a gold coin cost more than the price of gold?

The gold price or “spot” is the raw market value of the metal. The price you pay also includes minting, distribution, and dealer costs — known as the premium. Gold bullion carries a modest premium; be cautious of “exclusive” or semi-numismatic coins pushed at much higher premiums that are difficult to price-check. 

What’s the minimum investment to open a gold IRA?

Our typical minimum is $25,000, which we think makes sense due to the account fees involved. That said, we look at each situation individually — if a smaller amount makes sense for your goals, give us a call and we’ll see how we can help.

Reviewed for Accuracy

Amelia John, CPA (independent reviewer)

The tax and retirement-account information on this page was independently reviewed for accuracy by Amelia John, a licensed Certified Public Accountant.

This content is for general education and is not personalized tax, legal, or investment advice. Confirm your situation with a qualified tax advisor.

About the Authors

Pat Collins & John Halloran — Precious Metals IRA Specialists, Certified Gold Exchange

Pat Collins and John Halloran have a combined five-plus decades of experience in the precious metals industry. The Certified Gold Exchange has been in business since 1992, focusing on transparent pricing and helping investors buy physical gold and silver the right way.

Have a question about a gold IRA rollover? Reach our team at (800) 300-0715.

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CALL AN IRA EXPERT

800-300-0715

Joe From Redondo
1 month ago
I had an excellent experience dealing with Certified Gold Exchange with Patrick Collins!!! Pat was swift and precise on liquidating our precious metals account in a timely fashion and paid us well! I highly recommend Certified Gold Exchange, not only a fast turn around but helped us every step of the way including having our forms filled out, the whole transaction was hassle free and not only that but they bent over backwards and followed up on getting our liquidation funds into a fidelity IRA and guided us the whole step of the way!! Thank you Pat at Certified Gold Exchange!! AAA, two thumbs up, and five stars for Certified Gold Exchange!! 👍🏻👍🏻
Amy Shamburger
2 months ago
Certified Gold Exchange walked me through the entire process of liquidating an inherited IRA. They were able to explain terms, outline all steps of the process, tell me exactly how to fill out forms. They worked with the difficult custodian and I didn't have to. Mary worked hard behind the scenes to get the process completed so smoothly.
Pat Merkel
2 months ago
I twice in the past year had the pleasure of using Certified Gold Exchange to help me to liquidate a portion of my precious metals assets. I had no idea just how easy this process would be. Lisa is a major asset for this company. I was meticulously walked through the process every step of the way. Updated and notified as to the progress constantly, right up to and even after receiving my funds. This is a top notch company I think everyone should be using for their metals needs and concerns. Bravo CGE and many thanks again to Lisa and staff!
Michael
2 months ago
Lifesavers! Got my gold unstuck and liquidated fast."I recently worked with Certified Gold Exchange to finally get my metals liquidated and my custodial account closed. My account was previously stuck with Rosland Capital, and I was getting nowhere with them.From start to finish, the team at Certified Gold Exchange was phenomenal. They are transparent, professional, and handled a complicated situation in just days. What took other brokers months to ignore, CGE handled quickly and without the hassle. I dealt with Emily and Patrick both of whom were incredibly responsive, clear, and truly helpful throughout. They made the whole transition feel stress-free. I highly recommend CGE if you are trying to resolve a frozen account or need to sell your metals safely."
Arturo Gonzalez
2 months ago
I give them a five star just because they are nice people, but i tried selling them my Gold and they said they would only take it if it was over 15 ounces Lol... I probably have about one ounce and refuse to take it to the Pawnshop.
Michael d'Amaral
3 months ago
5-Star Review for Certified Gold Exchange I recently worked with Certified Gold Exchange (CGE) to close out my IRA account after Equity Trust dropped my previous broker, Rosland Capital. From start to finish, the entire process was smooth, professional, and remarkably fast. What took Rosland Capital months to accomplish, CGE handled in just days. They efficiently helped me liquidate my metals and close the account without any hassle. I initially dealt with Patrick, who was excellent—responsive, clear, and truly helpful throughout. He made the whole process feel straightforward and stress-free. I also want to give a special shout-out to Kat in the back office. She and the rest of the team worked incredibly hard behind the scenes to make everything happen so quickly. Patrick was right when he said the credit belongs to the whole team—they clearly work well together and put clients first. If you're looking for a trustworthy company to handle your precious metals IRA, whether buying, selling, or closing an account, I highly recommend Certified Gold Exchange. They delivered excellent service when I needed it most. Thank you, Patrick, Kat, and the entire CGE team!
Victoria Cohen
4 months ago
Excellent company to work with for your precious metal needs. They're extremely professional, caring, and easy to work with Sarah and the team I can't thank you all enough for making my experience so easy. Highly recommend
Sonny Panhead
4 months ago
Pat collins at CGE went above and beyond to help me navigate a complicated transaction that helped me achieve the results I wanted. His knowledge, professionalism and friendly demeanor made the process quick, easy and stress free.....
Rick Richuber
4 months ago
Very impressed. Took care of everything I needed and insured some good information for my future. Made my transition pretty much painless. Highly recommend.
Donna Maloney
8 months ago
I am so blessed to have started my journey with certified Gold Exchange but I cannot say more than enough about Patrick and Sara. What an amazing team honest to the core super helpful when I was down after my husband passed away. Patrick took me by the hand and walked me through every single situation and his Sara was right there making everything happen for him As well. I would never go anywhere to do anything with my investments without those two by my side. Thank You both so much for all the hard work you do and the patients you show me.
Brian Lodovici
10 months ago
Certified Gold Exchange was a great company to work with when selling my gold. Pat Collins was very helpful; knowledgeable, prompt and responsive. I would highly recommend them to anyone.
J B
12 months ago
Patrick Collins…What can I say about Pat? What an exceptional human being and consummate professional, highly skilled and knowledgeable not to mention genuinely caring, personable and friendly. How very lucky I was to be transferred to Pat when I contacted CGE at a very sobering and low time of my life. I had just read a CGE article about the unscrupulous LA dealers. Twenty-one months earlier I had “invested” with one of them. I was devastated to have made such a foolish mistake but knew I had to urgently do something about it. I contacted CGE nearing the end of their work day. When I told Pat the hot water I was in, he was genuinely empathetic and immediately gave me hope for a solution, freely giving of his time and attention. I knew he was REAL!! Pat then “took my hand” (a guardian angel), reassured me (all the while positive and upbeat) that we could “untangle this mess” (his words). Although I was very despondent over what I had done, I had a glimmer of hope. Through this whole ordeal Pat never let go of me. He guided me at every step and was always there when I needed him with a friendly and upbeat sparkle. I can now say with HUUGE relief that we untangled that mess and I am now very confidently a CGE client for life. I can sleep soundly now knowing that I was treated fairly and respectfully with my precious metals IRA because I am dealing with a FIRST CLASS ACT- Pat Collins and Certified Gold Exchange. I will certainly recommend CGE to friends and family! And THANK YOU Pat!! From the bottom of my heart 🙂
Robin Mallon
1 year ago
It was my absolute honor to work with Patrick Collins when I needed to liquidate precious metals in an IRA that my siblings and I inherited. Patrick is very knowledgeable and extremely professional, and he provided the guidance and steady hand needed in a very quick time frame. Patrick has amazing inter-personal skills, and he made me feel like my business was the most important piece of business he is handling. Truly, Patrick could teach a master class on how to treat clients. Well done!
Tony Harrod
1 year ago
I just want to tell you thank you for your help selling our Gold. You are awesome to work with and kept us updated regularly. We will definitely contact you when ready to sell again.
jamie blake
1 year ago
Super informative and helpful when looking to invest or do a rollover. Was great at listenings and answering our questions and helped the whole process go fast and smoothly.
George Gomoll
1 year ago
Pat has been a true professional to work with-he stay son top of our requests and always follows up- a pleasure to work with
Malcolm Tate
2 years ago
Working with Patrick Collins was the great total professional. And the company Certified Gold Exchange was fair. I will be sure to refer others to company for all of their precious metals transactions.
Several years ago, I purchased precious metals (within an IRA) through a highly recommended dealer (at the time). Recently, I learned that the dealer in question was found to be "less than reputable". I found myself asking, "under the circumstances, who can I trust to liquidate my account?" My first order of business was to find a dealer that I could trust. After considerable research, Certified Gold Exchange was at the top of my list. When I contacted CGE, I was introduced to Pat Collins. From our first discussion, Pat clearly understood the situation and developed a plan. Long story short, Pat earned my trust with his friendly demeanor, patience, and metals experience. I'll be calling CGE and Pat for my next transaction. Many thanks Pat!
ALAN BROWN
2 years ago
Certified Gold Exchange's website really jumped out to me as I began researching precious metal IRA's. I found it to be incredibly comprehensive and informative, answering questions I did not even know to ask and alerting me to bad practices within the industry as well. So, I called and found the CGE team to be every bit as helpful as the website. They were responsive immediately and throughout the process of establishing an account and funding it. They were particularly helpful when dealing directly with my current custodian and getting funds rolled over. Pat and Mary have been courteous, personable, and very professional working with me and even helped with questions outside the immediate business at hand. I have already referred friends to CGE and will continue to do so.
Diane Bell
2 years ago
Everyone was very helpful and professional. I highly recommend this company.
Joeb41
2 years ago
In the mid-90's I was fortunate to locate CGE and John Halloran. I Found CGE on BBB. They had an A+ rating and received no complaints. I called them and John spent a lot of time with me. I had never purchased metal previously. The one thing that stuck with me was his advice that "you buy metal to hold, not to trade." I still have my original purchase plus some subsequent purchases. All is worth 2--3.5 times what I bought it for, including my TIRA. I feel secure that my portfolio is well diverse and now includes Gold & Silver. Thanks John.
The Phan
2 years ago
Pat Collins, Melissa and the CGE team was incredibly professional in helping me setup my self directed IRA and purchasing the metals for the account. Pat was extremely knowledgable and was always responsive and willing to share his time and expertise to help me better understand each step in the process. I got regular updates from Pat to inform me of the status of each step in the account setup and in the metals purchase transaction. Looking forward to continuing to work with Pat and the CGE team in the future.
Steve Keller
2 years ago
I recently liquidated a portion of my Precious Metals IRA (for the first time) and was concerned about the need to ship and the length of time my custodian, GoldStar Trust, was telling me it would take for the entire process. After a bit of research I found Certified Gold Exchange. What appealed to me in my research was the fact that CGE had accounts at many of the Depositories, including mine. That meant that there would be no shipping process (or delays). I had read stories of shipments disappearing in process and metal purchasers and custodians not being very helpful to the victims of the theft. In addition, CGE was very competitive in their pricing. From the beginning of contacting Patrick Collins the process was efficient and professional. Pat provided regular communication and helped me at every step. The length of time from start to finish was much quicker than I was expecting thanks to CGE. I want to thank Pat and his team at Certified Gold Exchange for a smooth and efficient transaction.
Karyn Wortman
2 years ago
My experience with the Certified Gold Exchange and Mr. Collins was exemplary. Mr. Collins gave so freely of his time and expertise. He suggested outside readings in order for me to gain further knowledge of the world of precious metals. He helped me better understand my own situation and guided me towards making the best decision under my circumstances. When I sought advice, he gave it to me willingly. Throughout the process he was friendly, upbeat, considerate and kind. The huge irony in all this is that from very early on in the process of our multiple communications, he became aware that I could not even be a client! Still, he gave me his time and guidance. This is something I have rarely, if ever, experienced in my almost 59 years in this world. Additionally, when he saw he and his company could not help me, he provided alternative businesses that could. Again, when have you experienced this? I called one company prior to CGE and when the representative told me he couldn't help me, the phone call was over. Period, the end. Hence, when I do have an opportunity to sell or buy precious metals, there is no other business I would consider using. I highly recommend CGE for all of your precious metal needs. Best of luck.
gpaana
2 years ago
It has been my pleasure working with Patrick Collins and Sara with CGE inc. being new to selling metals, Patrick walked me step by step in the process through distributions with my IRA. Whenever I contacted him with questions or concerns, he replied within an hour or minutes to resolve my percieved issues. What a comfort Patrick has been in this (at times) somewhat stressful process. Thank you Patrick!
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10 GOLD IRA SCAMS
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10 Gold IRA Scams Dealers Use On You

10 Gold IRA Scams
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Secure your retirement! Avoid these 10 Gold IRA scams.

Secure your retirement!
Avoid these 10 Gold IRA scams.
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