Looking to Transfer from an Oxford Gold Group IRA? We're Here to Help!

Written by Pat Collins and John Halloran | 5.0 Google Review Rating | A+ BBB Rating with Zero Complaints | Serving 58,000+ Investors in All 50 States Since 1992

Oxford Gold Group is out of business and in Chapter 7 bankruptcy. If Oxford set up your precious metals IRA, Oxford was generally the dealer — not the custodian holding your retirement account or the depository storing your metals.

Those relationships may still be intact.

But you should not simply leave the account alone.

In this guide, you will learn:

• What happened to Oxford Gold Group and what the bankruptcy means for former clients

• Why you should get Oxford removed from your IRA account now

• Why the December 31 deadline can matter if you take Required Minimum Distributions

• How to confirm exactly what gold and silver you actually own

• Why we believe you should never give a precious metals dealer authority to transact in your IRA

• How to choose a replacement dealer without getting sold another round of overpriced coins

• Why former Oxford clients should be prepared for cold calls

• What to do if metals you paid for were never delivered

If you have an Oxford Gold Group IRA and want help understanding what you own or what your options are, call Certified Gold Exchange at 800-300-0715.

First: If Oxford Is Still on Your IRA, Get Them Off the Account

This should be one of your first calls.

Call your IRA custodian and ask whether Oxford Gold Group still appears anywhere on the account as an Interested Party, Designated Representative, dealer, Authorized Representative, or under any similar designation.

If Oxford is still there, have them removed.

The chance of Oxford actually doing something with your account may be small. That is not the point.

Oxford is bankrupt and no longer servicing your IRA. There is no good reason to leave a failed dealer attached to your retirement account.

Ask your custodian:

• How is Oxford listed on my account?

• What information can Oxford receive?

• Does that designation provide any account access or authority?

• What do I need to sign to remove them?

• Can you confirm in writing when Oxford has been removed?

Do it now and close that door.

If You Take Required Minimum Distributions, Do Not Wait Until December

If an RMD must come from this account, start early.

Most annual IRA Required Minimum Distributions must be taken by December 31. A special rule can allow a person’s first RMD to be delayed until April 1 of the following year, so check your particular situation with your custodian or tax professional.

A precious metals IRA is not as fast to liquidate as a brokerage account. Metals have to be sold, the custodian has to process the transaction, and the depository has to release the metals.

That takes time.

With Oxford gone, you also need another precious metals dealer available to handle the sale.

Do not wait until the third week of December to discover that nobody is servicing the metals side of your account.

If an RMD is due, make the calls early.

What Happened to Oxford Gold Group?

Creditors filed an involuntary Chapter 7 bankruptcy petition against Oxford Gold Group on August 28, 2024, in the U.S. Bankruptcy Court for the Central District of California, Los Angeles Division.

The case is Oxford Gold Group Inc., Case No. 2:24-bk-16947-NB, before Judge Neil W. Bason.

The Chapter 7 trustee is Carolyn A. Dye.

The case remains open and active as of October 2026. Court records also show an adversary proceeding brought by the trustee involving individuals connected to the company.

Oxford has also been named in civil litigation involving former customers and precious metals transactions. Some filings contain serious allegations involving money sent for precious metals that plaintiffs say were never delivered.

Those are allegations made in court proceedings. They are not findings that apply to every Oxford customer.

For most former Oxford clients, the more important question today is simpler:

What should you do with your IRA now?

Interested Party or Authorized Agent? Know the Difference

Do not give a precious metals dealer control over your retirement account.

An Interested Party designation generally provides a dealer with limited access to account information so the dealer can assist with servicing the account. The exact rights depend on the custodian and its paperwork.

That is very different from giving someone authority to act for you.

An Authorized Agent or power-of-attorney arrangement may give another person authority to take actions involving the account.

Our recommendation is straightforward:

Never give a precious metals dealer authority to buy or sell inside your IRA without your approval.

Certified Gold Exchange does not act as an Authorized Agent on client accounts.

When appropriate, we can serve as an Interested Party so we can help with account information, valuations, RMDs, paperwork, and liquidations.

But every buy and sell decision remains yours.

Next, Find Out Exactly What You Own

Do not buy anything new.

Do not exchange anything.

Do not let another gold company talk you into changing products until you understand what is already sitting in your IRA.

Gather your most recent account statement, your original Oxford invoices or trade confirmations if you have them, and the contact information for your custodian.

Identify:

• Your IRA custodian

• Your precious metals depository

• Every gold or silver product

• The quantity of each coin or bar

• The actual metal weight

• Any cash balance

• The current account valuation

• Any transaction that may still be unsettled

Then call your custodian directly.

Confirm the holdings and where the metals are stored. If necessary, confirm that the depository records match the custodian’s records.

There are three different things here:

1. What Oxford told you it sold you.

2. What your IRA statement says you own.

3. What is actually sitting in the depository.

They should match.

If they do not, stop there and find out why.

Be Ready for the Phone to Ring

Oxford built a valuable database of people who already own precious metals and, in many cases, already funded Gold IRAs.

That information has value to precious metals marketers.

We have not verified that Oxford’s customer database has been sold. But former Oxford clients should understand that customer information could eventually be sold, transferred, or otherwise end up in another company’s hands.

If that happens, expect calls.

Certified Gold Exchange does not buy failed dealers’ customer databases.

The economics help explain why.

We primarily sell widely traded bullion at competitive prices. The margins on American Eagles, Canadian Maple Leafs, and recognized bullion bars do not support spending large amounts of money purchasing customer lists so salespeople can cold-call them.

Think about that from the buyer’s side.

If another dealer spends substantial money acquiring a list of former Oxford clients, that acquisition cost has to be recovered somewhere.

High-margin products make that much easier.

That does not prove every company contacting you is dishonest.

It does mean you should understand something important:

The person calling you is making a sales call. They are not giving you independent advice.

Do Not Believe a Caller Just Because They Mention Your Custodian

A caller may know the name of your custodian, what kind of IRA you have, or other information about your old Oxford account.

That does not mean your custodian sent them.

If anyone says your custodian recommended their company, referred your account, or asked them to contact you, do not rely on the caller’s statement.

Hang up.

Call the custodian yourself using the telephone number on your statement or the custodian’s official website and verify it.

Certified Gold Exchange does not cold-call former Oxford clients.

If you want to speak with us, you initiate the call.

Choose a Replacement Dealer — and Choose Products You Can Price-Check

Once Oxford is removed and you know what is in your account, choose another precious metals dealer to work with.

You do not necessarily need to change custodians.

You do not necessarily need to sell the metals.

And you certainly do not need to trade everything Oxford sold you into another dealer’s favorite products.

Our preference is simple:

Work with a dealer that primarily sells widely traded bullion.

That means products such as:

• American Gold Eagles

• American Silver Eagles

• Canadian Gold Maple Leafs

• Canadian Silver Maple Leafs

• Recognized bullion bars

Why?

Because you can price-check them.

Thousands of dealers know what an American Gold Eagle or Canadian Maple Leaf is worth.

That transparency protects you whether the salesperson is honest or not.

If someone pushes an “exclusive,” “limited,” “premium,” “proof,” or specially minted coin that is difficult to price anywhere else, slow down.

A respected mint’s name does not automatically make a high premium reasonable.

Many former Oxford clients may already own higher-premium products that are harder to independently price.

Do not solve that problem by buying another dealer’s hard-to-price coins.

Read our Gold IRA guide and Gold IRA scams guide for more information.

You May Be Able to Keep the Metals You Already Own

Changing dealers does not automatically mean selling your gold or silver.

If the metals were delivered and are properly held at an approved depository, you may be able to leave them exactly where they are.

The three parties have different jobs:

The custodian administers the retirement account.

The depository stores the physical metals.

The dealer buys and sells metals according to your instructions.

Oxford disappearing does not automatically eliminate your custodian or depository relationship.

Our Gold IRA custodian guide explains these roles in more detail.

Can You Move an Oxford Gold Group IRA to Another Dealer?

In many cases, yes — without liquidating the metals.

If you are satisfied with the current custodian and depository, you may be able to leave both in place and simply use a different dealer for future purchases, sales, valuations, and service.

Changing custodians is a separate decision.

When an IRA is moved directly between trustees, the IRS generally treats that differently from having retirement assets distributed to the account owner.

Work with the custodians to make sure any transfer is handled correctly.

Our Gold IRA specialists can help explain the precious metals side of the process.

Be Extremely Careful If Someone Wants You to Trade Your Oxford Metals

This may become one of the biggest risks former Oxford clients face.

Someone calls and says:

“We can fix your Oxford account.”

Then comes the trade.

They tell you Oxford sold you the wrong products. They tell you your coins are difficult to sell. They may tell you that you need to exchange everything for something better.

Maybe a particular product should be sold.

But do not let the salesperson proposing the replacement transaction determine what your existing metals are worth.

Get independent bids first.

Take the exact product names and quantities from your statement and call two or three dealers who have nothing to gain from the proposed exchange.

Ask one question:

What would you pay me today for these exact metals?

Now you have real bids.

Then ask the dealer proposing the trade:

• What exactly am I buying?

• What does each product weigh?

• What is the total price?

• How many ounces do I own now?

• How many ounces will I own after the trade?

Those last two questions cut through an enormous amount of sales talk.

Ounces are not an opinion.

If the proposed transaction leaves you with substantially less gold or silver, find out exactly why before you agree to anything.

Do not trade one overpriced product for another overpriced product.

Watch for These Red Flags

Be cautious if a new dealer:

• Cold-calls you about your Oxford account

• Claims your custodian sent or recommended them

• Says you must move the IRA immediately

• Wants you to exchange metals before obtaining independent bids

• Pushes exclusive or hard-to-price products

• Offers large amounts of “free” or “bonus” metals

• Refuses to disclose the exact metal weight

• Avoids discussing price per ounce

• Discourages you from comparing prices

• Uses fear to force an immediate decision

• Wants authority to transact in your IRA

Take your time.

A good transaction should be explainable with simple numbers.

What If Oxford Took the Money but the Metals Never Arrived?

That is a different problem.

The deadline listed in the Oxford bankruptcy docket for ordinary non-governmental proofs of claim was March 12, 2026. The governmental claims deadline was June 10, 2026.

Those dates have passed.

That does not necessarily mean there is nothing you can do, but a late bankruptcy claim raises legal questions that should be discussed with a bankruptcy attorney, not a precious metals salesperson.

Start by building the record.

Ask your custodian for:

• The amount sent

• The date it was sent

• Who received the funds

• The trade confirmation

• The products that were supposed to be purchased

• Any evidence of delivery

• Confirmation of whether the depository received the metals

The Chapter 7 trustee listed in the case is Carolyn A. Dye. Court filings can be located through the U.S. Bankruptcy Court for the Central District of California or PACER using Case No. 2:24-bk-16947-NB.

If you believe you were the victim of fraud, you can also report the matter to the Commodity Futures Trading Commission, Federal Trade Commission, your state attorney general, or the California Attorney General.

Older Americans can also contact the U.S. Department of Justice’s National Elder Fraud Hotline at 833-372-8311.

Certified Gold Exchange can help with precious metals and with metals actually held inside an IRA.

We cannot determine the value or legal status of a claim against Oxford and do not provide legal advice.

What Are Your Oxford Metals Worth Today?

Do not assume the value printed on your IRA statement is what another dealer will actually pay.

And do not focus on what you originally paid.

The important number today is:

What will somebody actually pay for these metals right now?

Ask for a real bid.

Not an appraisal.

Not somebody’s retail asking price.

A bid.

Certified Gold Exchange uses Verified Fair Pricing to give clients another way to see the market.

When applicable, we compare current pricing on the client’s exact products against two other major online bullion sellers and document the comparison before the transaction is finalized.

If you own unusual Oxford products, call us with the exact product name and quantity. We can tell you whether we purchase the metals and provide a current bid where available.

Can You Sell Without Shipping the Metals Home?

Often, yes.

If the metals are already stored at a depository used by the IRA, a sale can often be coordinated through the custodian and depository without having the metals shipped to your home.

That matters because personally receiving IRA-owned metals may create a retirement-account distribution and possible tax consequences.

Do not have IRA metals shipped to yourself simply because Oxford is gone.

If you want to sell, handle the transaction through the IRA.

Read our guide on how to liquidate a Gold IRA.

Should You Exchange Oxford Premium Coins for Eagles or Maple Leafs?

Maybe.

But do the math first.

We generally prefer widely traded bullion because the market pricing is easier to verify.

That does not mean you should automatically sell everything Oxford sold you.

There can be a spread when selling the existing metals and another spread when buying replacements.

Before exchanging anything, compare:

• Your current liquidation value using independent bids

• The weight of the metals you own now

• The cost of the replacement metals

• The number of ounces you would own afterward

If the exchange makes economic sense, the numbers should show it quickly.

A good transaction should not require a thirty-minute story.

Read our Gold Investment and Silver Investment guides for more information about precious metals products.

How Certified Gold Exchange Helps Former Oxford Clients

Certified Gold Exchange has helped precious metals buyers since 1992.

If you call us with an Oxford Gold Group IRA, our first question is not:

“What can we sell you?”

It is:

“What do you own?”

We can help:

• Identify the metals in your IRA

• Review the custodian and depository arrangement

• Help you remove Oxford as dealer or Interested Party where appropriate

• Provide current buyback pricing on metals we purchase

• Serve as the replacement precious metals dealer

• Coordinate sales and liquidations

• Assist with RMD liquidations

• Help with the precious metals side of a custodian transfer

• Compare pricing before you purchase additional metals

Certified Gold Exchange does not provide investment, tax, or legal advice. Our precious metals specialists assist clients with precious metals transactions and with the mechanics of establishing, funding, transferring, and liquidating self-directed precious metals IRAs.

Investment decisions remain with the client.

Oxford Gold Group IRA: What We Recommend You Do Now

1. Call your custodian and get Oxford off the account.
There is no reason to leave a bankrupt dealer attached to your retirement account.

2. If an RMD is due, start early.
Most annual RMDs are due December 31, and precious metals liquidations take time.

3. Confirm exactly what you own and where it is stored.
What Oxford sold you, what your custodian records show, and what is actually at the depository should match.

4. Do not trade anything until you have independent bids.
Get the value of your existing metals from dealers who have no financial interest in the proposed replacement transaction.

5. Choose a replacement dealer selling products you can price-check.
We prefer widely traded Eagles, Maple Leafs, and recognized bullion bars over expensive products whose value is difficult to independently verify.

6. Never give a precious metals dealer authority to make trades in your IRA without your approval.
You should control every buy and sell decision.

7. Expect cold calls and verify everything.
Your information has value because you already own precious metals. Do not mistake a sales call for independent advice.

8. If someone proposes an exchange, count the ounces before and after.
Know exactly what you are giving up and what you are receiving.

9. If money left the IRA but the metals never arrived, treat it as a legal and bankruptcy matter.
Document everything and speak with appropriate legal counsel promptly.

Get Help With an Oxford Gold Group IRA

If you have an Oxford Gold Group IRA, Certified Gold Exchange can help you determine what you own, what your metals are worth, and what choices you have.

You do not have to buy anything.

You do not have to sell anything.

And you do not have to make another decision until you understand the numbers. 

Call Certified Gold Exchange at 800-300-0715 for help with an Oxford Gold Group IRA. Know what you own, understand what it is worth, and make your decision with the facts.

Certified Gold Exchange specialists are not licensed investment advisers and do not provide investment, tax, or legal advice. Precious metals are subject to market risk and may increase or decrease in value. This article is provided for educational and informational purposes and discusses account procedures, publicly available court records, and transaction pricing. It is not intended as legal, tax, or investment advice and should not be interpreted as an opinion regarding the merits of any claim, allegation, or lawsuit involving Oxford Gold Group. For guidance regarding your individual circumstances, consult an appropriately qualified professional.