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Certified Gold Exchange Anti-Money Laundering & Anti-Terrorist Financing Compliance Program

Certified Gold Exchange, Inc. (CGE) is committed to preventing money laundering, terrorist financing, sanctions violations, and other illegal financial activities. Since 1992, our business has operated on the principle that protecting our customers, maintaining accurate records, and conducting lawful precious-metals transactions are fundamental responsibilities—not optional business practices.

Written by John J. Halloran, Founder & CEO and Lead AML Compliance Officer | Certified Gold Exchange, Inc. | Founded in 1992 | 5.0 Google Review Rating | A+ BBB Rating with Zero Complaints | Serving 58,000+ Investors in All 50 States Since 1992

Original compliance program revised October 2, 2023. Public-facing policy updated October 2026.

Our Commitment to Financial Integrity

Certified Gold Exchange maintains a risk-based Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) compliance program designed to identify suspicious transactions, prevent unlawful financial activity, and protect the integrity of our precious-metals operations.

Our policies apply to employees, independent contractors, authorized representatives, and other parties acting on behalf of CGE, as appropriate to their responsibilities.

We do not knowingly conduct business with individuals or organizations involved in money laundering, terrorist financing, sanctions evasion, fraud, or other illegal activities.

FinCEN and Bank Secrecy Act Compliance

The Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury, administers federal requirements designed to combat money laundering and other financial crimes.

Under the Bank Secrecy Act and 31 CFR § 1027.210, covered precious-metals dealers must establish written AML programs appropriate to their business activities and risk exposure.

The regulation establishes four essential components:

  1. Risk-based policies, procedures, and internal controls designed to address money laundering and terrorist financing risks.
  2. A designated compliance officer responsible for implementing and maintaining the program.
  3. Ongoing training for personnel whose responsibilities may involve identifying or preventing suspicious transactions.
  4. Independent testing to evaluate whether the program operates effectively.

CGE maintains policies addressing these elements and reviews them as its business activities, regulatory obligations, and identified risks evolve.

Official reference: FinCEN — Anti-Money Laundering Requirements for Precious-Metals Dealers.

Understanding Money Laundering and Terrorist Financing

Money laundering generally involves concealing or disguising proceeds from unlawful activity to make those funds appear legitimate. Financial criminals may attempt to exploit precious metals because certain products can retain substantial value and be transferred or resold.

Money laundering is commonly described in three stages:

1. Placement

Illegally obtained funds are introduced into the financial system or used to purchase assets. These transactions may involve attempts to disguise the origin or beneficial ownership of money.

2. Layering

Funds or assets are moved through transactions intended to obscure their source. This can include transfers among accounts, entities, or asset classes that make financial activity difficult to trace.

3. Integration

Illicit proceeds are reintroduced into the legitimate economy through apparently lawful assets or business transactions.

Terrorist financing may involve funds originating from lawful or unlawful sources. Accordingly, CGE’s compliance program addresses suspicious activity involving both the origin and intended use of funds.

CGE’s Designated AML Compliance Officers

John J. Halloran — Lead AML Compliance Officer

As CGE’s founder and chief executive officer, John J. Halloran is responsible for overseeing the company’s AML policies, compliance standards, team training, and escalation procedures.

Yaneth Villalon — Secondary AML Compliance Officer

Yaneth Villalon provides additional compliance oversight and assists with policy administration, training, and internal reviews.

Both have completed anti-money laundering coursework through the London Institute of Business & Management.

View AML Training Certificates.

The compliance function is authorized to investigate potentially suspicious activity, require additional documentation, decline transactions, and determine appropriate escalation procedures.

Independent AML Program Reviews

CGE’s AML program provides for independent testing at least annually as an internal company standard, subject to review of applicable regulatory requirements and business risks.

Independent reviewers assess whether our written procedures are being followed and whether identified compliance risks are appropriately addressed.

Reviews may cover customer identification, transaction documentation, recordkeeping, staff training, payment controls, sanctions screening, and suspicious-activity procedures.

Independent testing must be performed by a qualified person who is not responsible for operating the AML program being reviewed. Findings requiring corrective action are referred to management for resolution.

CGE’s Risk Assessment and Internal Controls

1. Geographic and Jurisdictional Risk

CGE principally serves customers through U.S.-based precious-metals transactions and established domestic financial channels.

Geographic risk is evaluated according to the individuals, counterparties, jurisdictions, payment routes, and delivery arrangements involved.

We recognize that domestic transactions are not automatically risk-free. When circumstances warrant, additional scrutiny may be applied to unfamiliar counterparties, unusual transaction patterns, or potential sanctions concerns.

2. Customer and Counterparty Identification

CGE is not an anonymous, automated precious-metals marketplace. Our transaction process involves direct communication with customers and appropriate verification procedures.

Depending on the transaction and applicable requirements, our team may request:

  • Customer identification and contact information.
  • Information concerning the source of transaction funds.
  • Verification of the intended account or payment beneficiary.
  • Information about business entities, trusts, or authorized representatives.
  • Additional documentation where activity presents elevated compliance concerns.

We may decline a transaction when necessary information cannot be obtained or suspicious circumstances remain unresolved.

3. Precious-Metals Product Risk

CGE primarily recommends widely recognized investment products, including American Gold and Silver Eagles, Canadian Gold and Silver Maple Leafs, and qualifying bullion bars.

Our risk assessment considers the type of product, transaction size, counterparty, payment method, and relevant purchase or resale circumstances.

No precious-metal product is inherently immune from misuse. Accordingly, familiar bullion products remain subject to appropriate compliance controls.

4. Accepted Payment Methods

CGE does not accept physical cash for precious-metals purchases.

Approved payment methods include eligible personal checks, bank wires, and ACH transfers through accepted banking arrangements, subject to verification and transaction requirements.

We do not ordinarily accept third-party payments or payments from unidentified parties. Transactions involving trusts, corporations, or other entities may require additional verification.

5. Gold IRA Transactions

CGE facilitates customer-directed purchases and liquidations involving self-directed precious-metals IRAs.

Qualified retirement-account custodians administer these accounts, while authorized depositories provide storage arrangements.

CGE coordinates appropriate transaction documentation and works with custodians and depositories to support proper account administration.

Custodian involvement does not eliminate CGE’s responsibility to assess risks within its own business activities.

For additional information, visit our Gold IRA Guide and Gold IRA Custodians Guide.

6. Precious-Metals Buybacks and Liquidations

When purchasing precious metals from customers, CGE may request identification, ownership information, account documentation, and details concerning the original acquisition.

Our procedures are intended to verify the legitimacy of the transaction and identify circumstances requiring additional review.

Payments are made through approved methods consistent with applicable requirements.

Learn more about Selling Precious Metals From a Gold IRA.

Enhanced Review of Higher-Risk Transactions

Transactions presenting unusual characteristics may require additional information before CGE proceeds.

Potential warning signs include inconsistent identification, unexplained payment arrangements, unusual transaction structures, reluctance to disclose relevant information, or attempts to conceal beneficial ownership.

Depending on the circumstances, CGE may request additional documentation, seek clarification, escalate the matter to its AML compliance officer, suspend processing, or decline the transaction.

All decisions are made in accordance with applicable law and CGE’s internal risk-management policies.

Sanctions Screening and OFAC Compliance

CGE maintains procedures intended to prevent prohibited transactions involving sanctioned persons, entities, or jurisdictions.

Where appropriate, customer and counterparty information may be reviewed against sanctions information published by the U.S. Treasury’s Office of Foreign Assets Control (OFAC).

Potential matches are evaluated before any required action is taken. Screening results and relevant decisions are documented in accordance with applicable procedures.

Official resource: OFAC Sanctions Search.

Monitoring and Reporting Suspicious Activity

CGE monitors transactions for unusual activity consistent with its risk-based compliance procedures.

Our compliance officers evaluate suspicious circumstances, review relevant documentation, and determine appropriate action.

Depending on applicable requirements and the circumstances involved, CGE may contact law enforcement, make authorized reports to FinCEN, or decline to proceed with a transaction.

FinCEN’s precious-metals dealer AML rule does not impose a general mandatory Suspicious Activity Report filing requirement equivalent to that applicable to certain other financial institutions. However, FinCEN encourages appropriate voluntary reporting and cooperation with law enforcement.

CGE complies with applicable mandatory reporting requirements and evaluates voluntary reporting when justified.

We also recognize the importance of maintaining the confidentiality of legally protected reporting information.

Recordkeeping and Documentation

CGE maintains transaction and compliance records in accordance with applicable law and its document-retention policies.

Depending on the circumstances, records may include customer identification, transaction details, payment information, product descriptions, supporting documentation, internal reviews, and the resolution of relevant discrepancies.

Record-retention periods are determined by the requirements applicable to the specific records and activities involved.

CGE does not claim that every precious-metals transaction is subject to bank or broker-dealer customer-identification rules that may not apply to its business.

Employee and Contractor Training

CGE provides compliance training appropriate to each team member’s responsibilities.

Training addresses identification of suspicious activity, customer verification, payment safeguards, sanctions concerns, internal escalation, and reporting procedures.

Team members are expected to recognize potential warning signs and promptly refer concerns to the designated compliance officer.

Deliberately ignoring suspicious circumstances or circumventing established controls is inconsistent with CGE’s compliance standards.

Our Customer Agreement and Lawful Funds Requirement

CGE requires customers to conduct transactions using funds and assets obtained through lawful activities.

Our customer agreement includes representations concerning legitimate ownership, lawful intent, and compliance with applicable anti-money laundering and counter-terrorist financing requirements.

CGE reserves the right to request additional documentation or decline transactions when necessary to satisfy legal obligations or established risk-management standards.

Precious-Metals Tax Reporting

Certain precious-metals sales may trigger federal information-reporting requirements, including Form 1099-B, depending on the product, transaction characteristics, and applicable IRS rules.

Not every sale of gold or silver automatically requires Form 1099-B reporting, and customers should not confuse information reporting with the separate question of whether a transaction produces a taxable gain.

Customers should consult their own qualified tax professionals regarding individual reporting and tax obligations.

items-that-trigger-federal-information-reporting requirements

Official resources: Internal Revenue Service and FinCEN.

Our Commitment to Customers and the Financial System

Certified Gold Exchange believes that effective AML compliance requires more than a written policy. It requires trained personnel, responsible management, documented procedures, independent oversight, and a willingness to decline transactions that present unacceptable risks.

Our responsibility is to serve legitimate investors while taking reasonable steps to prevent our services from being used to facilitate money laundering, terrorist financing, sanctions evasion, or other unlawful activities.

Since 1992, CGE has built its reputation around customer service, transparent precious-metals transactions, and long-term business relationships.

Protecting customers and protecting the integrity of the financial system are responsibilities we take seriously.

For questions about CGE’s compliance policies, contact us at 800-300-0715 or visit our Contact Us page.

Regulatory References and Disclosure

This webpage summarizes CGE’s public compliance commitments. It does not reproduce every internal procedure, establish contractual rights beyond applicable agreements, or constitute legal advice. The company’s operative AML program, risk assessments, records, and training materials govern its internal procedures and should be reviewed and updated as required by law.

Angela Leonard
3 days ago
I had a great experience with Certified Gold Exchange. The communication was clear and the overall process was smooth. I really appreciate the attention given by the customer care representative .
Certified Gold Exchange helped our family tremendously with the buying of precious metals that we had inherited. Pat Collins and his team including Sheryl, worked tirelessly through the entire process. He explained everything in easy terms and walked us through until the end. I can't say enough about how well we were treated. Thank you all so much! 10/01/26
Edward
1 month ago
CGE always responded in a timely manner and very accurate in the response. Selling was made simple and the pricing fair. Karla did an excellent job throughout the process.
Joe From Redondo
3 months ago
I had an excellent experience dealing with Certified Gold Exchange with Patrick Collins!!! Pat was swift and precise on liquidating our precious metals account in a timely fashion and paid us well! I highly recommend Certified Gold Exchange, not only a fast turn around but helped us every step of the way including having our forms filled out, the whole transaction was hassle free and not only that but they bent over backwards and followed up on getting our liquidation funds into a fidelity IRA and guided us the whole step of the way!! Thank you Pat at Certified Gold Exchange!! AAA, two thumbs up, and five stars for Certified Gold Exchange!! 👍🏻👍🏻
Amy Shamburger
3 months ago
Certified Gold Exchange walked me through the entire process of liquidating an inherited IRA. They were able to explain terms, outline all steps of the process, tell me exactly how to fill out forms. They worked with the difficult custodian and I didn't have to. Mary worked hard behind the scenes to get the process completed so smoothly.
Pat Merkel
3 months ago
I twice in the past year had the pleasure of using Certified Gold Exchange to help me to liquidate a portion of my precious metals assets. I had no idea just how easy this process would be. Lisa is a major asset for this company. I was meticulously walked through the process every step of the way. Updated and notified as to the progress constantly, right up to and even after receiving my funds. This is a top notch company I think everyone should be using for their metals needs and concerns. Bravo CGE and many thanks again to Lisa and staff!
Michael
3 months ago
Lifesavers! Got my gold unstuck and liquidated fast."I recently worked with Certified Gold Exchange to finally get my metals liquidated and my custodial account closed. My account was previously stuck with Rosland Capital, and I was getting nowhere with them.From start to finish, the team at Certified Gold Exchange was phenomenal. They are transparent, professional, and handled a complicated situation in just days. What took other brokers months to ignore, CGE handled quickly and without the hassle. I dealt with Emily and Patrick both of whom were incredibly responsive, clear, and truly helpful throughout. They made the whole transition feel stress-free. I highly recommend CGE if you are trying to resolve a frozen account or need to sell your metals safely."
Arturo Gonzalez
3 months ago
I give them a five star just because they are nice people, but i tried selling them my Gold and they said they would only take it if it was over 15 ounces Lol... I probably have about one ounce and refuse to take it to the Pawnshop.
Michael d'Amaral
5 months ago
5-Star Review for Certified Gold Exchange I recently worked with Certified Gold Exchange (CGE) to close out my IRA account after Equity Trust dropped my previous broker, Rosland Capital. From start to finish, the entire process was smooth, professional, and remarkably fast. What took Rosland Capital months to accomplish, CGE handled in just days. They efficiently helped me liquidate my metals and close the account without any hassle. I initially dealt with Patrick, who was excellent—responsive, clear, and truly helpful throughout. He made the whole process feel straightforward and stress-free. I also want to give a special shout-out to Kat in the back office. She and the rest of the team worked incredibly hard behind the scenes to make everything happen so quickly. Patrick was right when he said the credit belongs to the whole team—they clearly work well together and put clients first. If you're looking for a trustworthy company to handle your precious metals IRA, whether buying, selling, or closing an account, I highly recommend Certified Gold Exchange. They delivered excellent service when I needed it most. Thank you, Patrick, Kat, and the entire CGE team!
Victoria Cohen
5 months ago
Excellent company to work with for your precious metal needs. They're extremely professional, caring, and easy to work with Sarah and the team I can't thank you all enough for making my experience so easy. Highly recommend
Sonny Panhead
5 months ago
Pat collins at CGE went above and beyond to help me navigate a complicated transaction that helped me achieve the results I wanted. His knowledge, professionalism and friendly demeanor made the process quick, easy and stress free.....
Rick Richuber
6 months ago
Very impressed. Took care of everything I needed and insured some good information for my future. Made my transition pretty much painless. Highly recommend.
Donna Maloney
9 months ago
I am so blessed to have started my journey with certified Gold Exchange but I cannot say more than enough about Patrick and Sara. What an amazing team honest to the core super helpful when I was down after my husband passed away. Patrick took me by the hand and walked me through every single situation and his Sara was right there making everything happen for him As well. I would never go anywhere to do anything with my investments without those two by my side. Thank You both so much for all the hard work you do and the patients you show me.
Brian Lodovici
11 months ago
Certified Gold Exchange was a great company to work with when selling my gold. Pat Collins was very helpful; knowledgeable, prompt and responsive. I would highly recommend them to anyone.
J B
1 year ago
Patrick Collins…What can I say about Pat? What an exceptional human being and consummate professional, highly skilled and knowledgeable not to mention genuinely caring, personable and friendly. How very lucky I was to be transferred to Pat when I contacted CGE at a very sobering and low time of my life. I had just read a CGE article about the unscrupulous LA dealers. Twenty-one months earlier I had “invested” with one of them. I was devastated to have made such a foolish mistake but knew I had to urgently do something about it. I contacted CGE nearing the end of their work day. When I told Pat the hot water I was in, he was genuinely empathetic and immediately gave me hope for a solution, freely giving of his time and attention. I knew he was REAL!! Pat then “took my hand” (a guardian angel), reassured me (all the while positive and upbeat) that we could “untangle this mess” (his words). Although I was very despondent over what I had done, I had a glimmer of hope. Through this whole ordeal Pat never let go of me. He guided me at every step and was always there when I needed him with a friendly and upbeat sparkle. I can now say with HUUGE relief that we untangled that mess and I am now very confidently a CGE client for life. I can sleep soundly now knowing that I was treated fairly and respectfully with my precious metals IRA because I am dealing with a FIRST CLASS ACT- Pat Collins and Certified Gold Exchange. I will certainly recommend CGE to friends and family! And THANK YOU Pat!! From the bottom of my heart 🙂
Robin Mallon
1 year ago
It was my absolute honor to work with Patrick Collins when I needed to liquidate precious metals in an IRA that my siblings and I inherited. Patrick is very knowledgeable and extremely professional, and he provided the guidance and steady hand needed in a very quick time frame. Patrick has amazing inter-personal skills, and he made me feel like my business was the most important piece of business he is handling. Truly, Patrick could teach a master class on how to treat clients. Well done!
Tony Harrod
1 year ago
I just want to tell you thank you for your help selling our Gold. You are awesome to work with and kept us updated regularly. We will definitely contact you when ready to sell again.
jamie blake
1 year ago
Super informative and helpful when looking to invest or do a rollover. Was great at listenings and answering our questions and helped the whole process go fast and smoothly.
George Gomoll
1 year ago
Pat has been a true professional to work with-he stay son top of our requests and always follows up- a pleasure to work with
Malcolm Tate
2 years ago
Working with Patrick Collins was the great total professional. And the company Certified Gold Exchange was fair. I will be sure to refer others to company for all of their precious metals transactions.
Several years ago, I purchased precious metals (within an IRA) through a highly recommended dealer (at the time). Recently, I learned that the dealer in question was found to be "less than reputable". I found myself asking, "under the circumstances, who can I trust to liquidate my account?" My first order of business was to find a dealer that I could trust. After considerable research, Certified Gold Exchange was at the top of my list. When I contacted CGE, I was introduced to Pat Collins. From our first discussion, Pat clearly understood the situation and developed a plan. Long story short, Pat earned my trust with his friendly demeanor, patience, and metals experience. I'll be calling CGE and Pat for my next transaction. Many thanks Pat!
ALAN BROWN
2 years ago
Certified Gold Exchange's website really jumped out to me as I began researching precious metal IRA's. I found it to be incredibly comprehensive and informative, answering questions I did not even know to ask and alerting me to bad practices within the industry as well. So, I called and found the CGE team to be every bit as helpful as the website. They were responsive immediately and throughout the process of establishing an account and funding it. They were particularly helpful when dealing directly with my current custodian and getting funds rolled over. Pat and Mary have been courteous, personable, and very professional working with me and even helped with questions outside the immediate business at hand. I have already referred friends to CGE and will continue to do so.
Diane Bell
2 years ago
Everyone was very helpful and professional. I highly recommend this company.
Joeb41
2 years ago
In the mid-90's I was fortunate to locate CGE and John Halloran. I Found CGE on BBB. They had an A+ rating and received no complaints. I called them and John spent a lot of time with me. I had never purchased metal previously. The one thing that stuck with me was his advice that "you buy metal to hold, not to trade." I still have my original purchase plus some subsequent purchases. All is worth 2--3.5 times what I bought it for, including my TIRA. I feel secure that my portfolio is well diverse and now includes Gold & Silver. Thanks John.
The Phan
2 years ago
Pat Collins, Melissa and the CGE team was incredibly professional in helping me setup my self directed IRA and purchasing the metals for the account. Pat was extremely knowledgable and was always responsive and willing to share his time and expertise to help me better understand each step in the process. I got regular updates from Pat to inform me of the status of each step in the account setup and in the metals purchase transaction. Looking forward to continuing to work with Pat and the CGE team in the future.

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