New Direction Gold IRA for Your Retirement Investments
Summary: A New Direction Gold IRA lets you diversify your retirement portfolio by holding physical precious metals through a self-directed IRA. With full IRS compliance, this custodian gives you the control to invest in gold and silver coins and bars while maintaining tax advantages. It’s a secure option for investors seeking protection from inflation and economic volatility.
With gold prices surging in 2025, many investors are looking to protect their retirement portfolios with precious metals. New Direction Trust Company offers self directed IRAs enabling physical gold ownership inside a tax-advantaged account. To get started right away call the Certified Gold Exchange at 1-800-300-0715. We’ll help you establish your account and fund it, acquire your precious metals, and securely store them at an approved depository, shielding your portfolio against economic uncertainty. Key Takeaways:
There are several key advantages to selecting New Direction for your Gold IRA account. These include:
Certified Gold Exchange is recognized as one of America’s most trusted gold firms, specializing in assisting retirement investors in securing their financial future. CGE has been at the forefront of exposing gold IRA dealer scams and also makes clients fully aware of the downside of investing in precious metals. We exclusively offer IRS-approved gold and silver bullion products, ensuring that your investments remain safe, compliant, and free from the risks associated with collectible items. We’ll help you to avoid the pitfalls of overpriced “exclusive” or “premium” coins. Ensuring that you get the most metal for your money with our Price Match Plus Guarantee. By partnering with Certified Gold Exchange, you gain comprehensive support throughout the process, including assistance with paperwork, funding, and metal purchases to ensure a seamless experience. Our team of knowledgeable experts offers guidance without resorting to high-pressure sales tactics, empowering you to make well-informed decisions at your own pace. Begin your gold IRA investment journey with ease by contacting us at 1-800-300-0715.
- Who is New Direction Trust Company?
- Benefits of investing in precious metals
- Advantages of a New Direction gold IRA
- Step-by-step guide to set up a self directed IRA
- How the Certified Gold Exchange will guide you through the process
- Determine if a precious metals IRA is right for you
Who is New Direction Trust Company?
New Direction Trust Company (NDTCO) is a Kansas-regulated firm based in Louisville, Colorado. They were established in 2003 by engineer Catherine Wynne and CPA Bill Humphrey. NDTCO specializes in self-directed IRAs, providing clients with the flexibility to invest in alternative assets like precious metals, real estate, private equity, and private lending among others. With over 20 years of experience, the company has earned a strong reputation for delivering personalized client service and offering innovative digital tools, such as a user-friendly online portal for account management. Like most IRA custodians they are not a financial advisor.Top Reasons to Invest in Precious Metals with your Retirement Portfolio
Alternative assets like precious metals have historically performed very well during times of economic upheavals. Below are some of the main benefits.- Gold is an effective hedge against inflation since the start of currency creation
- Gold moves independent of the stock market and frequently inverse of it
- Gold is real and has never been worth nothing, unlike some paper assets
- Gold is debt free, you own it outright and can buy or sell quickly
- You can sell gold in your tax-advantaged retirement account with capital gains
- You can take distributions in physical metal
- Precious metals are in a bull market that is expected to continue according to a Goldman Sachs report
Advantages of a New Direction Gold IRA Account
1. True Physical Ownership of Precious Metals
When you invest with a gold IRA custodian like New Direction Trust you own the physical gold, silver, platinum, and palladium outright. Unlike paper assets such as ETFs or certificates, these are tangible investments, offering true 100% physical ownership.2. Investment Flexibility
Traditional IRA custodians limit your options, but New Direction provides flexibility for investing in alternative assets. Whether it be precious metals, real estate, private equity, or even stocks You can also select your preferred precious metals dealer such as the Certified Gold Exchange, ensuring you’ll receive the best pricing per our Price Match Plus guarantee.3. Secure Storage Options
The IRS requires that your precious metals be stored at an approved gold depository to ensure security and compliance. New Direction Trust has partnered with the following highly reputable depositories:- AM Global Logistics
- Loomis International
- CNT Depository
- Dakota Depository Company
- Delaware Depository (DDSC) Recommended by CGE
- International Depository Services
- Other depository not mentioned above
4. Tax-Advantaged Growth
Investing in precious metals within a self-directed IRA offers significant tax benefits. Whether you set up a Traditional IRA or a Roth IRA, both allow your investment to grow tax-free. With a Traditional you only pay taxes when you take a distribution, but with a Roth, distributions are tax-free. This structure helps maximize the long-term benefits of compounding returns, so you can build a more resilient portfolio and protect your purchasing power over time.5. Competitive Fee Structure
New Direction prides itself on providing a transparent and competitive fee schedule for managing your precious metals investments. The annual administration fee for precious metals is a flat rate of $220, which ensures predictable costs regardless of the size of your holdings. Additional costs, such as transaction fees and storage fees, are clearly outlined and depend on your selected depository and storage preferences.6. User-Friendly Digital Platform
New Directions innovative online client portal makes managing your self-directed IRA simple and convenient. Available 24/7, the platform allows you to monitor your investments, track performance, and access important account details anytime, anywhere.7. Educational Resources and Support
New Direction offers a wide range of resources, including on-demand webinars, detailed guides, and FAQs, all designed to enhance your understanding of self-directed IRAs and precious metals investing. Their knowledgeable support team is always available to answer questions and provide tailored guidance based on your unique circumstances.Step-by-Step Guide to Setting Up a Gold IRA with New Direction Gold IRA
Setting up your Gold IRA with New Direction is easier than you might think! Follow these simple steps to get started:- Open a Self-Directed IRA: Call the Certified Gold Exchange and we’ll help you complete the required documents to set up your new self-directed IRA.
- Fund Your Account: Add funds by one of the following options:
- IRA Transfer: When you transfer retirement savings funds from one IRA to another
- IRA Rollover: Is when you rollover funds from a qualified plan like a 401k to your IRA
- Contribution: Per the IRS you can make a contribution in 2025 of $7,000 or $8,000 if over 50 years of age
- Choose a Precious Metals Dealer: The Certified Gold Exchange has been in business for over 30 years and has never received a client complaint. We’ll help you to select IRS-approved gold and silver and make sure you get the best deal.
- Select a Depository: Choose an IRS-approved storage facility to keep your precious metals safe and secure.
- Purchase Your Gold: CGE will help you complete the required documentation to purchase your selected precious metals.
- Complete the Transaction: We’ll ship your metals directly to your chosen vault for safe-keeping.
- Manage Your Investment: Keep track of your Gold IRA investments anytime, anywhere, using the online portal.
In Addition to Precious Metals What Other Assets Can You Hold With New Direction Trust Company?
In addition to precious metals like gold and silver, New Direction Trust Company supports a wide variety of alternative investments within self-directed IRAs, giving investors full control over their portfolios. These include:- Real Estate – Residential, commercial, raw land, and rental properties
- Private Equity – Shares in private companies or startups
- Promissory Notes – Secured and unsecured loans issued to borrowers
- Cryptocurrency – Bitcoin, Ethereum, and other digital assets
- Tax Lien Certificates – Government-issued liens purchased for interest returns
- Oil & Gas Interests – Direct investment in energy and resource projects
- Livestock and Farmland – Agricultural assets with cash flow potential
- Checkbook LLCs – For hands-on control through an IRA-owned entity
Why Work with Certified Gold Exchange for Your New Direction Gold IRA?
FAQs
What makes New Direction IRA a solid choice for a gold IRA company?
New Direction IRA has a strong track record in the precious metals industry, making it a trusted gold IRA company. They offer self directed accounts, giving self directed investors the flexibility to include physical precious metals as part of their retirement strategy.How do I sell gold and silver in my New Direction IRA?
If you would like to sell gold or silver from your IRA account, simply call CGE at 800-300-0715. We’ll provide you with the high buyback quote and help facilitate the process.What fees should I expect with New Direction IRA custodial services?
New Direction IRA offers retirement plans with transparent pricing, including a flat annual fee of $185. Storage fees are charged separately.Conclusion
Adding physical gold to your portfolio is a smart way to protect your wealth from inflation, economic downturns, and currency swings. At New Direction Trust Company, you’ll find the expertise, flexibility, and security you need to easily add gold to your IRA. Their trusted services make it simple to diversify your investments with alternative assets and safeguard your financial future. Certified Gold Exchange makes gold investing straightforward and stress-free with reliable sourcing, transparent pricing, and personalized support. With our help, you can invest with confidence and ensure your retirement savings are backed by a stable, lasting asset. Curious about the benefits of a New Direction Gold IRA? Give Certified Gold Exchange a call at 1-800-300-0715 today and take the first step toward securing your future with the enduring value of gold inside your New Direction Trust IRA.Patrick Collins…What can I say about Pat? What an exceptional human being and consummate professional, highly skilled and knowledgeable not to mention genuinely caring, personable and friendly.
How very lucky I was to be transferred to Pat when I contacted CGE at a very sobering and low time of my life. I had just read a CGE article about the unscrupulous LA dealers. Twenty-one months earlier I had “invested” with one of them. I was devastated to have made such a foolish mistake but knew I had to urgently do something about it.
I contacted CGE nearing the end of their work day. When I told Pat the hot water I was in, he was genuinely empathetic and immediately gave me hope for a solution, freely giving of his time and attention. I knew he was REAL!!
Pat then “took my hand” (a guardian angel), reassured me (all the while positive and upbeat) that we could “untangle this mess” (his words). Although I was very despondent over what I had done, I had a glimmer of hope.
Through this whole ordeal Pat never let go of me. He guided me at every step and was always there when I needed him with a friendly and upbeat sparkle.
I can now say with HUUGE relief that we untangled that mess and I am now very confidently a CGE client for life.
I can sleep soundly now knowing that I was treated fairly and respectfully with my precious metals IRA because I am dealing with a FIRST CLASS ACT- Pat Collins and Certified Gold Exchange.
I will certainly recommend CGE to friends and family! And THANK YOU Pat!! From the bottom of my heart 🙂
How very lucky I was to be transferred to Pat when I contacted CGE at a very sobering and low time of my life. I had just read a CGE article about the unscrupulous LA dealers. Twenty-one months earlier I had “invested” with one of them. I was devastated to have made such a foolish mistake but knew I had to urgently do something about it.
I contacted CGE nearing the end of their work day. When I told Pat the hot water I was in, he was genuinely empathetic and immediately gave me hope for a solution, freely giving of his time and attention. I knew he was REAL!!
Pat then “took my hand” (a guardian angel), reassured me (all the while positive and upbeat) that we could “untangle this mess” (his words). Although I was very despondent over what I had done, I had a glimmer of hope.
Through this whole ordeal Pat never let go of me. He guided me at every step and was always there when I needed him with a friendly and upbeat sparkle.
I can now say with HUUGE relief that we untangled that mess and I am now very confidently a CGE client for life.
I can sleep soundly now knowing that I was treated fairly and respectfully with my precious metals IRA because I am dealing with a FIRST CLASS ACT- Pat Collins and Certified Gold Exchange.
I will certainly recommend CGE to friends and family! And THANK YOU Pat!! From the bottom of my heart 🙂
It was my absolute honor to work with Patrick Collins when I needed to liquidate precious metals in an IRA that my siblings and I inherited. Patrick is very knowledgeable and extremely professional, and he provided the guidance and steady hand needed in a very quick time frame. Patrick has amazing inter-personal skills, and he made me feel like my business was the most important piece of business he is handling. Truly, Patrick could teach a master class on how to treat clients. Well done!
I just want to tell you thank you for your help selling our Gold.
You are awesome to work with and kept us updated regularly.
We will definitely contact you when ready to sell again.
You are awesome to work with and kept us updated regularly.
We will definitely contact you when ready to sell again.
Super informative and helpful when looking to invest or do a rollover. Was great at listenings and answering our questions and helped the whole process go fast and smoothly.
Pat has been a true professional to work with-he stay son top of our requests and always follows up- a pleasure to work with
Working with Patrick Collins was the great total professional. And the company Certified Gold Exchange was fair. I will be sure to refer others to company for all of their precious metals transactions.
Several years ago, I purchased precious metals (within an IRA) through a highly recommended dealer (at the time). Recently, I learned that the dealer in question was found to be "less than reputable". I found myself asking, "under the circumstances, who can I trust to liquidate my account?"
My first order of business was to find a dealer that I could trust. After considerable research, Certified Gold Exchange was at the top of my list. When I contacted CGE, I was introduced to Pat Collins. From our first discussion, Pat clearly understood the situation and developed a plan.
Long story short, Pat earned my trust with his friendly demeanor, patience, and metals experience. I'll be calling CGE and Pat for my next transaction. Many thanks Pat!
My first order of business was to find a dealer that I could trust. After considerable research, Certified Gold Exchange was at the top of my list. When I contacted CGE, I was introduced to Pat Collins. From our first discussion, Pat clearly understood the situation and developed a plan.
Long story short, Pat earned my trust with his friendly demeanor, patience, and metals experience. I'll be calling CGE and Pat for my next transaction. Many thanks Pat!
Certified Gold Exchange's website really jumped out to me as I began researching precious metal IRA's. I found it to be incredibly comprehensive and informative, answering questions I did not even know to ask and alerting me to bad practices within the industry as well. So, I called and found the CGE team to be every bit as helpful as the website. They were responsive immediately and throughout the process of establishing an account and funding it. They were particularly helpful when dealing directly with my current custodian and getting funds rolled over. Pat and Mary have been courteous, personable, and very professional working with me and even helped with questions outside the immediate business at hand. I have already referred friends to CGE and will continue to do so.
Everyone was very helpful and professional. I highly recommend this company.
In the mid-90's I was fortunate to locate CGE and John Halloran. I Found CGE on BBB. They had an A+ rating and received no complaints. I called them and John spent a lot of time with me. I had never purchased metal previously. The one thing that stuck with me was his advice that "you buy metal to hold, not to trade." I still have my original purchase plus some subsequent purchases. All is worth 2--3.5 times what I bought it for, including my TIRA. I feel secure that my portfolio is well diverse and now includes Gold & Silver. Thanks John.
Pat Collins, Melissa and the CGE team was incredibly professional in helping me setup my self directed IRA and purchasing the metals for the account. Pat was extremely knowledgable and was always responsive and willing to share his time and expertise to help me better understand each step in the process. I got regular updates from Pat to inform me of the status of each step in the account setup and in the metals purchase transaction. Looking forward to continuing to work with Pat and the CGE team in the future.
I recently liquidated a portion of my Precious Metals IRA (for the first time) and was concerned about the need to ship and the length of time my custodian, GoldStar Trust, was telling me it would take for the entire process. After a bit of research I found Certified Gold Exchange. What appealed to me in my research was the fact that CGE had accounts at many of the Depositories, including mine. That meant that there would be no shipping process (or delays). I had read stories of shipments disappearing in process and metal purchasers and custodians not being very helpful to the victims of the theft. In addition, CGE was very competitive in their pricing.
From the beginning of contacting Patrick Collins the process was efficient and professional. Pat provided regular communication and helped me at every step. The length of time from start to finish was much quicker than I was expecting thanks to CGE.
I want to thank Pat and his team at Certified Gold Exchange for a smooth and efficient transaction.
From the beginning of contacting Patrick Collins the process was efficient and professional. Pat provided regular communication and helped me at every step. The length of time from start to finish was much quicker than I was expecting thanks to CGE.
I want to thank Pat and his team at Certified Gold Exchange for a smooth and efficient transaction.
My experience with the Certified Gold Exchange and Mr. Collins was exemplary. Mr. Collins gave so freely of his time and expertise. He suggested outside readings in order for me to gain further knowledge of the world of precious metals. He helped me better understand my own situation and guided me towards making the best decision under my circumstances. When I sought advice, he gave it to me willingly. Throughout the process he was friendly, upbeat, considerate and kind. The huge irony in all this is that from very early on in the process of our multiple communications, he became aware that I could not even be a client! Still, he gave me his time and guidance. This is something I have rarely, if ever, experienced in my almost 59 years in this world. Additionally, when he saw he and his company could not help me, he provided alternative businesses that could. Again, when have you experienced this? I called one company prior to CGE and when the representative told me he couldn't help me, the phone call was over. Period, the end. Hence, when I do have an opportunity to sell or buy precious metals, there is no other business I would consider using. I highly recommend CGE for all of your precious metal needs. Best of luck.
It has been my pleasure working with Patrick Collins and Sara with CGE inc.
being new to selling metals, Patrick walked me step by step in the process through distributions with my IRA. Whenever I contacted him with questions or concerns, he replied within an hour or minutes to resolve my percieved issues. What a comfort Patrick has been in this (at times) somewhat stressful process.
Thank you Patrick!
being new to selling metals, Patrick walked me step by step in the process through distributions with my IRA. Whenever I contacted him with questions or concerns, he replied within an hour or minutes to resolve my percieved issues. What a comfort Patrick has been in this (at times) somewhat stressful process.
Thank you Patrick!
I recently sold Gold and Silver through a precious metals IRA. I had an amazing team at CGE working to buy and handle the sales process of my metals. The team was fast, honest and overall outstanding. I had a sales price and contract within 2 hours! 😮
It was my first time selling precious metals and they made the process as seamless as possible, despite multiple hiccups caused by my chosen custodian failing miserably. I will choose this team for every precious metals purchase or sale in my future.
It was my first time selling precious metals and they made the process as seamless as possible, despite multiple hiccups caused by my chosen custodian failing miserably. I will choose this team for every precious metals purchase or sale in my future.
Gold Exchange has always been a trusted source of my precious metals and the after support is worth its weight in gold! Patrick Collins is always there to help, support, and go the extra mile! If you are going to invest in precious metals anyone can sell you bars or coins - but nobody has better customer service! BAR NONE!
I was new the directed IRA concept, but was very grateful to Patrick at CGE in helping me navigate the process. I look forward to a long term relationship with CGE and Patrick as a trusted precious metals dealer.
Working with Pat and the team at Certified Gold Exchange made the process of diversifying my retirement savings stress free. I’m confident the selection of precious metals offered were the best fit for my situation and at the best price. No high pressure sales tactics, just fact based answers to the questions and concerns I had. Highly recommend.
Working with Certified Gold Exchange has been a positive experience. Working with Pat is not just working with another business vendor, I feel I am working with a trusted advisor. No hard sells. No wild claims. His explanation of the paperwork process between companies and his follow-up during the process is excellent. I appreciate his fact-finding approach to my specific needs. He always had time for me to ask questions and/or discuss ideas I was thinking about. A good business relationship.
I had an excellent experience with Certified Gold Exchange. I dealt directly with Pat Collins who was professional, knowledgeable, informative, and very easy to work with. He responded quickly and precisely to any and all of my questions. Very highly recommended!
I was looking to liquidate the precious metals in my IRA . The horror stories I had heard of about some gold and silver dealers had me very apprehensive. When I called Certified Gold Exchange and talked with Patrick, I quickly felt a sense of trust in his voice. He answered all my questions and understood my fear of getting taken advantage of. He and his team work very hard behind the scenes ensuring the transaction to go smoothly. As a result CGE has earned my 5 star rating! I will contact them again if I want to buy or sell in the future!
Pat and team are very knowledgeable and professional!
Customer since 2005. Professional, courteous, and helpful. CGE walked me through the process and provided the best prices available with minimum costs. Excellent service.
What super service I received from the Certified Gold Exchange precious metals IRA team. Wow is all I can say! I had a large amount of coins in a gold and silver IRA for many years and decided to sell. I spent just about a whole day talking to several metals dealers about purchasing my metals. Call after call I did not feel good about what I was hearing with these dealers so I called the company that helped me set the gold and silver IRA up. Their name is Broad Financial LLC. I explained the problem I was having with finding a buyer and they said that is common in the industry. They told me to call the Certified Gold Exchange, Inc in Fort Worth, Texas. I spoke with Mr C there and was impressed that their quote was above the spot price (because I was hoping to get the spot price). They explained that American Eagles buy back at over spot and I said not with all the other dealers I called. I shipped the metals to their New York depository following the Certified Gold Exchange's instructions. Candace at CGE tracked the package every step of the way and I was updated along the way. Then when my metals arrived at the Certified Gold Exchange depository they told me that several of my coins were actually American Eagle Proof coins, not the bullion version I thought I had. They increased their original quote by $3000.00 dollars! Shocking that a company would be so honest because they could have just sent the original amount and I would have been happy. Needless to say I will never deal with a different metals dealer except the Certified Gold Exchange. Their gold IRA team is the best by leaps and bounds. I highly recommend Candice, Mr. C and the CGE team to any one looking to buy or sell metals with a great experience. Americans trusted source For Gold is not just a tagline with these folks.
After searching and checking out different metals companies, I decided that Certified Gold Exchange Inc. was my choice. They have exceeded my expectations and made my IRA rollover easier than I thought.You can be very confident by the way every step was handled (very professional).So kudos to the whole TEAM and thank you
I had a very good experience with Certified Gold Exchange and I highly recommend anyone considering a IRA Rollover into precious metals, talk to David White at Certified and do business with them. They are honest and will have your best interest as their concern.. David took care of my needs completely with honest and fair pricing. I shopped around and decided on Certified.
Thank you David and Pat for educating us on the gold and silver markets. Pat especially helped us thru our first purchase of silver.
So glad I found CGE! Although, they don’t do business in my state, David White was so kind to take the time out of his busy schedule to educate me on precious metal investing. His advice was extremely valuable which saved me a ton of money. I would definitely recommend and refer any of my friends or family members interested in investing in precious metals in their service area. So thankful for David and this company!
My experience so far with Certified Gold Exchange was all very positive. Everything went smoothly and P. Collins was awesome in helping us navigate through the process.
I called Certified Gold Exchange to get information on a crypto currency IRA. I had a ton of questions and Steve not only answered all of them but also informed me of many things I had not thought of.
I decided to invest $60k and in just three months it's over $120k! Not only that, the team at Certified Gold Exchange has excellent customer service.
I highly recommend them.
I decided to invest $60k and in just three months it's over $120k! Not only that, the team at Certified Gold Exchange has excellent customer service.
I highly recommend them.
Philip with the certified gold exchange was incredibly helpful in helping me to setup a Cryptocurrency IRA. He knew exactly what questions to ask my existing custodian to make the rollover as seamless as possible. In just a short few months with the recommendations of Philip; I have already seen over a 250% return on my investment. Highly recommended.
The reason I give it the maximum stars is because everything happened just the way they planned it. I invested a considerable sum of money with them and as anyone would be, I was a little scared. I did my research and They came highly recommended as being ethical brokers. Their fees are very competitive and look forward to doing more business with them.
I rolled over my IRA into Silver a couple of years ago and made a friend! Agent Pat C, Certified Gold Exchange, Inc., has far exceeded my expectations with continuing, careful watch over my investment. He always surprises with immediate personal response to my slightest question and inspires confidence to hold to The Plan. Pat’s personal touch and excellent recall is reassuring and has proven that he will keep me informed when any changes are advised. Ask for Pat - he’s excellent, excellent!
This was the 3rd company I called and by far the most professional. Thanks Patrick for the great service!
Thank you for donating 16 bibles for our foster children at Albuquerque Christian Children's Home! This is a wonderful company with a heart for ministry.
I was interested in doing a gold IRA rollover and contacted several firms after researching on the web. Certified Gold Exchange's website had the most useful information by far compared to other firms. Their representatives have been a pleasure to work with--professional, answered every question I had, and I'd recommend them to anyone looking at a gold IRA rollover.
I am a Certified Financial Planner, and Certified Gold Exchange has helped us purchase gold for 16 years without a hitch for our clients and at excellent prices. We couldn’t be more satisfied!
My husband and I were thrilled with the service we received at Certified Gold Exchange! Shipping our gold to us was quick and very simple. So happy we did not have to pay for the TV advertisements with celebrities like so many of the other precious metal companies. We will be buying again from CGE!
Certified Gold Exchange, Inc. is a highly professional firm that was a pleasure to do business with. It provides fast and accurate service. The firm went out of its way to be helpful on a number of key issues. I highly recommend them. I was extremely lucky for several reasons to have called the Certified Gold Exchange, Inc. when I was ready to sell my gold and silver coins. When I called the firm, Liam on the service desk explained that they scan hundreds of gold dealers to get me the best price. That was very comforting.
When I spoke with coin dealer David White, he was able to give me a quote in 3.5 hours. He also explained the importance of shipping my coins via registered mail with the Post Office. David said that the Post Office requires a registered box to be sealed with brown paper tape to prevent tampering. David emailed me links to sites that showed the right tape to use and how to seal the box. He called several UPS stores in my neighborhood to try to find the tape for me. In the end, I bought the tape from the Post Office. David explained that while Fedex and UPS would ship the coins, since they are not allowed to ship gold or silver, I would have no recourse if my coins were lost. David even gave me his home number so I could reach him after hours if necessary.
My experience with Certified Gold Exchange, Inc. stands in stark contrast with how two other coin brokers responded. The firm from which I had bought most of my silver coins never called me back. On November 13 when I called the broker from whom I had bought most of my gold coins, I couldn't get through on the phone. So, I emailed them and it took 5 days for them to respond! The broker didn't give me a quote until December 2 -- and then only for some of the coins! He said he would tell me what they would pay for the other coins after I shipped them!
In addition, that broker explained that one of their customers had lost all their coins valued at $22,000 because the box was tampered with and they had failed to insure them for the full amount. However, I knew by then that if the firm had told the customer to ship the coins via registered mail as Certified Gold Exchange, Inc. does, the box could not have been tampered with.
So, Certified Gold Exchange, Inc. is the only gold and silver dealer I recommend. The level of service is truly remarkable.
When I spoke with coin dealer David White, he was able to give me a quote in 3.5 hours. He also explained the importance of shipping my coins via registered mail with the Post Office. David said that the Post Office requires a registered box to be sealed with brown paper tape to prevent tampering. David emailed me links to sites that showed the right tape to use and how to seal the box. He called several UPS stores in my neighborhood to try to find the tape for me. In the end, I bought the tape from the Post Office. David explained that while Fedex and UPS would ship the coins, since they are not allowed to ship gold or silver, I would have no recourse if my coins were lost. David even gave me his home number so I could reach him after hours if necessary.
My experience with Certified Gold Exchange, Inc. stands in stark contrast with how two other coin brokers responded. The firm from which I had bought most of my silver coins never called me back. On November 13 when I called the broker from whom I had bought most of my gold coins, I couldn't get through on the phone. So, I emailed them and it took 5 days for them to respond! The broker didn't give me a quote until December 2 -- and then only for some of the coins! He said he would tell me what they would pay for the other coins after I shipped them!
In addition, that broker explained that one of their customers had lost all their coins valued at $22,000 because the box was tampered with and they had failed to insure them for the full amount. However, I knew by then that if the firm had told the customer to ship the coins via registered mail as Certified Gold Exchange, Inc. does, the box could not have been tampered with.
So, Certified Gold Exchange, Inc. is the only gold and silver dealer I recommend. The level of service is truly remarkable.
What do you do with what little you have to put away for the future? After my divorce 16 years ago, I decided I needed to find an IRA and invest my children's money into something that would retain and grow in value through the years. I found a great website called Certified Gold Exchange that intrigued me and when I called, John listened and understood my needs and helped me understand the value of investing in rare coins and precious metals before taking that all important step. I am happy I took a leap of faith knowing the prospect for growth in my precious metals IRA and children's funds for college and maybe first home some day was very real. I believe I made the best choice for our future. I can always trust CGE to give me honest and dependable service everytime I call in them.
Patrick Collins and Certified Gold Exchange (CGE) Team: I appreciate the support, you took me on for this transaction when I wasn’t even an existing client. (Yes I know CGE made some money). It was you manner, caring and fast response that made me feel very comfortable with you.
Your interest in helping me on such short notice shows how much you care for your clients. I hope 🤞 to have you as one of my financial team in the future.
Your interest in helping me on such short notice shows how much you care for your clients. I hope 🤞 to have you as one of my financial team in the future.
Certified Gold Exchange is the best metals company in the US hands down!
It's not always the case with precious metals dealers but the Certified Gold Exchange hires the best advisors in the industry and this is the reason for their outstanding reputation.
We have purchased from several dealers and hands down these guys have been the best. Above and beyond are the words I would use to describe their service. You will not be disappointed if you have been on the fence about buying!
Working with Certified Gold Exchange has been a great experience. The Certified Gold Exchange staff are very very good communicators and clearly have a lot of experience. Anytime we had a question or needed anything from them they responded the same day, if not the following morning. I would recommend working Certified Gold Exchange. Hands down great communicators and great business people.
I have been working with Certified Gold Exchange Inc. since 2005 and have found them to give exceptional service and prices for precious metals. They have always treated me with great respect and given extraordinary personal attention to my account and to me personally. Their advice on many occasions have kept me from making some pretty serious errors in my investment decisions. They are prompt to return my calls and take special care to not be pushy or arrogant. Excellent to do business with. Give John a call.
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