Terms & Conditions

Thank you for taking the time to read this privacy assurance‚ terms and conditions agreement. Certified Gold Exchange, Inc. has always been a corporation that adheres to changing government regulations and offers full disclosure to prospective clients. By using this website, you are agreeing, in writing, to the following terms and conditions. By entering the Certified Gold Exchange‚ Inc. website‚ you acknowledge and agree to the following terms and conditions. If you do not agree to these terms and conditions‚ do not enter or use this website. This legal information and the terms and conditions are applicable to all pages of the Certified Gold Exchange‚ Inc. website. Certified Gold Exchange‚ Inc. reserves all rights afforded by the laws of Fort Worth, Texas and of the United States‚ and specifically reserves its rights‚ claims‚ and defenses for any omission from the contents of this notice to users of the Certified Gold Exchange‚ Inc. website. You acknowledge and agree that Certified Gold Exchange‚ Inc. reserves the right to revise this legal information at any time, for any reason, and reserves the right to make changes at any time‚ without notice or obligation, to any of the information and materials contained on this website. You further acknowledge and agree that by entering this website you will be bound by any such revisions to the website, and that Certified Gold Exchange Inc. has encouraged you to periodically visit the website and this page to review these terms and conditions.

Intellectual Property Ownership

You acknowledge and agree that Certified Gold Exchange‚ Inc. is the copyright owner of this website and that no portion of this website‚ including‚ but not limited to, the text‚ images‚ audio and/or video‚ may be used in any manner‚ or for any purpose by you without the expressed written permission of Certified Gold Exchange‚ Inc. Without in any way waiving any of the foregoing rights‚ you may download one copy of the material on this website for your own personal‚ non-commercial use only‚ provided you do not delete or change any copyright‚ trademark or other proprietary notices. Any modification‚ re-posting or use of the materials on this website by you for any other purpose violates Certified Gold Exchange Inc.’s legal rights in this copyrighted work.

You acknowledge and agree that Certified Gold Exchange‚ Inc.‚ sponsorship designations and other contributor designations‚ trademarks‚ logos‚ sound‚ graphics‚ maps‚ layouts‚ charts‚ text‚ video‚ images of places or people, and other materials represented on this website are owned or licensed by Certified Gold Exchange‚ Inc. Your use of any of these materials is prohibited unless you have obtained prior written approval from Certified Gold Exchange‚ Inc. Any unauthorized use of these materials by you may subject you to penalties or damages‚ including‚ but not limited to, infringement of Certified Gold Exchange‚ Inc. and other parties’ copyrights‚ trademarks‚ privacy rights‚ publicity rights‚ and/or other intellectual property rights. Certified Gold Exchange‚ Inc. will enforce its intellectual property rights to the full extent of the law.

Any unauthorized copying‚ duplication‚ or any other form of reproduction of this website for any commercial purpose without the expressed written permission of Certified Gold Exchange‚ Inc. or authorized license‚ shall immediately constitute a full and complete waiver of any jurisdictional defense the acting party may have, and said party hereby agrees and consents to be subject to the jurisdiction of Fort Worth, Texas, in any action filed by Certified Gold Exchange‚ Inc. in prosecuting any unauthorized reproduction.

Secure Server Pages / Online Application Pages

Some of the pages requiring information are certified as Secure Sockets Layer (SSL) pages as designated by Thawte‚ Inc. Certified Gold Exchange‚ Inc. appreciates the importance of providing a secure environment on its website for the purpose of providing personal information to process information requests and applications‚ Certified Gold Exchange‚ Inc. will take all reasonable and customary steps to protect the information provided.

Supporting documents and disclaimers necessary for submission of applications which appear on this site‚ may be supported by other documents requiring a signature. In such cases‚ the signed document shall prevail‚ and the documents and disclaimers appearing on the website shall be incorporated into the signed document. In the event there is any contradiction in terms between the online document and the subsequent signed document‚ the conflicting term(s) shall be resolved by relying on the document‚ which is actually signed.

Applications submitted for information on buy or sell order requests on this website are considered “pending acceptance and approval”, and are not complete until a confirmation of approval and acceptance has been confirmed verbally by Certified Gold Exchange‚ Inc.

Unlawful Content and Behavior

You acknowledge and agree that you will not post on this website‚ or transmit to this website‚ any obscene‚ profane‚ defamatory‚ libelous‚ threatening‚ unlawful or other materials which could constitute or encourage conduct that would be considered a criminal offense‚ give rise to civil liability‚ or otherwise violate any law or regulation. Not withstanding the fact that Certified Gold Exchange‚ Inc. or other parties involved in creating‚ producing or delivering this website‚ may monitor or review transmissions‚ postings‚ or discussions‚ Certified Gold Exchange‚ Inc. assumes no responsibility or liability which may arise from such content‚ including, but not limited to, claims for defamation‚ libel‚ slander‚ obscenity‚ profanity or misrepresentation.

Privacy of Email Addresses / Demographic Information / Phone Contact

Certified Gold Exchange‚ Inc. will not give your personal information to any third party unless legally required by local‚ state or federal law enforcement. Information that is compiled from your written submission to us is used for our commercial purposes only. Certified Gold Exchange‚ Inc. does not make unsolicited outbound calls. By submitting your phone number and completing this form page, you are giving permission, in writing, for Certified Gold Exchange staff to contact you by phone in order to process your request as well as keep you updated and offer product recommendations for a term of three months. Calls may be monitored and/or recorded for quality assurance and training purposes. Clients can be contacted for up to 18 months. At any time, clients as well as prospective clients can demand for no further calls to be made. At that moment, any phone number you have submitted in writing will be immediately removed from our entire database and there is no obligation to do business with us. If your written contact to us includes a desire to receive email updates, Certified Gold Exchange‚ Inc. will occasionally send email newsletters‚ which may be of interest to you concerning upcoming events and special offers. These emails will always have a convenient unsubscribe link attached.

Use of this Site at Own Risk

You acknowledge and agree that your use of the website is at your own risk and that none of the parties involved in creating‚ producing‚ or delivering this website are liable for any direct‚ indirect‚ incidental‚ consequential or punitive damages‚ or any losses‚ costs or expenses of any kind (including attorney’s fees‚ and/or other fees or expenses) which may arise‚ directly or indirectly‚ through access to‚ the use of‚ or the browsing of this site, or through your downloading of any materials‚ text‚ data‚ images‚ video or audio from this website‚ including, but not limited to, anything caused by viruses‚ bugs‚ human action, or inaction of any computer system‚ phone line‚ hardware‚ software or program malfunctions‚ or any other errors‚ failures or delays in computer transmissions or network connections.

No Warranty of Accuracy of Information

You acknowledge and agree that while Certified Gold Exchange‚ Inc. will make reasonable efforts to ensure that the information on the website is correct and that even though the schedules‚ times‚ locations‚ entertainers‚ speakers‚ performers‚ and other information contained in the Certified Gold Exchange‚ Inc. website are based upon current information. Certified Gold Exchange‚ Inc. cannot guarantee the accuracy of the information and makes no warranties or representations as to its accuracy. All content and information contained on this website is provided to you “AS IS”‚ without any warranty of any kind‚ either expressed or implied‚ including, but not limited to, the implied warranty of merchantability‚ fitness for a particular purpose‚ title and non-infringement. Ticker and precious metals prices are a service of TheFinancials.com and are updated automatically after the market close.

Links to Other Websites

You acknowledge and agree that although this website may be linked to other websites‚ Certified Gold Exchange‚ Inc. is not directly or indirectly implying any approval‚ association‚ sponsorship‚ endorsement or affiliation with the linked website‚ unless specifically stated in this website. Certified Gold Exchange‚ Inc. has not reviewed all websites linked to this website and is not responsible for the content of any other website linked to this website. Any linking by you to any other websites is at your own risk.

Certified Gold Exchange, Inc. Corporate Anti-Money Laundering Policy
Money laundering refers to acts of disguising, concealing or hiding financial proceeds for the purpose of purposely misrepresenting the source of said funds. Included in the act of money laundering is terrorist financing, in which the act of concealment of monies provides funds for terrorism activities through financial institutions.

CGE adheres completely to all local, state and national laws regarding anti-money laundering policies. The full and official statement of Certified Gold Exchange, Inc., regarding money laundering and the CGE Anti-Money Laundering policy can be found here.

Application of Laws

You acknowledge and agree that although the information and materials on Certified Gold Exchange‚ Inc.’s website may be read throughout the world‚ this website is designed and intended for use in the United States, and your entrance into this website will be construed and evaluated according to the laws of the United States. If you access this website from another country‚ you are responsible for compliance with any and all applicable local laws. If the information and materials on the website do not conform to the laws of the country from which you access the website‚ the information is not meant for you. Certified Gold Exchange‚ Inc. makes no representation that the information and materials contained on this website are appropriate for countries outside the United States.

Diane Bell

★★★★★

Everyone was very helpful and professional. I highly recommend this company.

Joeb41

★★★★★

In the mid-90's I was fortunate to locate CGE and John Halloran. I Found CGE on BBB. They had an A+ rating and received no complaints. I called them and John spent a lot of time with me. I had never purchased metal previously. The one thing that stuck with me was his advice that "you buy metal to hold, not to trade." I still have my original purchase plus some subsequent purchases. All is worth 2--3.5 times what I bought it for, including my TIRA. I feel secure that my portfolio is well diverse and now includes Gold & Silver. Thanks John.

The Phan

★★★★★

Pat Collins, Melissa and the CGE team was incredibly professional in helping me setup my self directed IRA and purchasing the metals for the account. Pat was extremely knowledgable and was always responsive and willing to share his time and expertise to help me better understand each step in the process. I got regular updates from Pat to inform me of the status of each step in the account setup and in the metals purchase transaction. Looking forward to continuing to work with Pat and the CGE team in the future.

Steve Keller

★★★★★

I recently liquidated a portion of my Precious Metals IRA (for the first time) and was concerned about the need to ship and the length of time my custodian, GoldStar Trust, was telling me it would take for the entire process. After a bit of research I found Certified Gold Exchange. What appealed to me in my research was the fact that CGE had accounts at many of the Depositories, including mine. That meant that there would be no shipping process (or delays). I had read stories of shipments disappearing in process and metal purchasers and custodians not being very helpful to the victims of the theft. In addition, CGE was very competitive in their pricing.From the beginning of contacting Patrick Collins the process was efficient and professional. Pat provided regular communication and helped me at every step. The length of time from start to finish was much quicker than I was expecting thanks to CGE.I want to thank Pat and his team at Certified Gold Exchange for a smooth and efficient transaction.

Karyn Wortman

★★★★★

My experience with the Certified Gold Exchange and Mr. Collins was exemplary. Mr. Collins gave so freely of his time and expertise. He suggested outside readings in order for me to gain further knowledge of the world of precious metals. He helped me better understand my own situation and guided me towards making the best decision under my circumstances. When I sought advice, he gave it to me willingly. Throughout the process he was friendly, upbeat, considerate and kind. The huge irony in all this is that from very early on in the process of our multiple communications, he became aware that I could not even be a client! Still, he gave me his time and guidance. This is something I have rarely, if ever, experienced in my almost 59 years in this world. Additionally, when he saw he and his company could not help me, he provided alternative businesses that could. Again, when have you experienced this? I called one company prior to CGE and when the representative told me he couldn't help me, the phone call was over. Period, the end. Hence, when I do have an opportunity to sell or buy precious metals, there is no other business I would consider using. I highly recommend CGE for all of your precious metal needs. Best of luck.

gpaana

★★★★★

It has been my pleasure working with Patrick Collins and Sara with CGE inc.being new to selling metals, Patrick walked me step by step in the process through distributions with my IRA. Whenever I contacted him with questions or concerns, he replied within an hour or minutes to resolve my percieved issues. What a comfort Patrick has been in this (at times) somewhat stressful process.Thank you Patrick!

Tandy Cline

★★★★★

I recently sold Gold and Silver through a precious metals IRA. I had an amazing team at CGE working to buy and handle the sales process of my metals. The team was fast, honest and overall outstanding. I had a sales price and contract within 2 hours! 😮It was my first time selling precious metals and they made the process as seamless as possible, despite multiple hiccups caused by my chosen custodian failing miserably. I will choose this team for every precious metals purchase or sale in my future.

Bryan V

★★★★★

Gold Exchange has always been a trusted source of my precious metals and the after support is worth its weight in gold! Patrick Collins is always there to help, support, and go the extra mile! If you are going to invest in precious metals anyone can sell you bars or coins - but nobody has better customer service! BAR NONE!

Mark Lamden

★★★★★

I was new the directed IRA concept, but was very grateful to Patrick at CGE in helping me navigate the process. I look forward to a long term relationship with CGE and Patrick as a trusted precious metals dealer.

Belinda Murel

★★★★★

Working with Pat and the team at Certified Gold Exchange made the process of diversifying my retirement savings stress free. I’m confident the selection of precious metals offered were the best fit for my situation and at the best price. No high pressure sales tactics, just fact based answers to the questions and concerns I had. Highly recommend.

Timothy Feeley

★★★★★

Working with Certified Gold Exchange has been a positive experience. Working with Pat is not just working with another business vendor, I feel I am working with a trusted advisor. No hard sells. No wild claims. His explanation of the paperwork process between companies and his follow-up during the process is excellent. I appreciate his fact-finding approach to my specific needs. He always had time for me to ask questions and/or discuss ideas I was thinking about. A good business relationship.

Warren Richardson

★★★★★

I had an excellent experience with Certified Gold Exchange. I dealt directly with Pat Collins who was professional, knowledgeable, informative, and very easy to work with. He responded quickly and precisely to any and all of my questions. Very highly recommended!

Edward Albert

★★★★★

I was looking to liquidate the precious metals in my IRA . The horror stories I had heard of about some gold and silver dealers had me very apprehensive. When I called Certified Gold Exchange and talked with Patrick, I quickly felt a sense of trust in his voice. He answered all my questions and understood my fear of getting taken advantage of. He and his team work very hard behind the scenes ensuring the transaction to go smoothly. As a result CGE has earned my 5 star rating! I will contact them again if I want to buy or sell in the future!

ALAN BROWN

★★★★★

Certified Gold Exchange's website really jumped out to me as I began researching precious metal IRA's. I found it to be incredibly comprehensive and informative, answering questions I did not even know to ask and alerting me to bad practices within the industry as well. So, I called and found the CGE team to be every bit as helpful as the website. They were responsive immediately and throughout the process of establishing an account and funding it. They were particularly helpful when dealing directly with my current custodian and getting funds rolled over. Pat and Mary have been courteous, personable, and very professional working with me and even helped with questions outside the immediate business at hand. I have already referred friends to CGE and will continue to do so.

Alison Weinberg

★★★★★

Pat and team are very knowledgeable and professional!

Ismail Kenessy

★★★★★

Customer since 2005. Professional, courteous, and helpful. CGE walked me through the process and provided the best prices available with minimum costs. Excellent service.

Joe Murray

★★★★★

What super service I received from the Certified Gold Exchange precious metals IRA team. Wow is all I can say! I had a large amount of coins in a gold and silver IRA for many years and decided to sell. I spent just about a whole day talking to several metals dealers about purchasing my metals. Call after call I did not feel good about what I was hearing with these dealers so I called the company that helped me set the gold and silver IRA up. Their name is Broad Financial LLC. I explained the problem I was having with finding a buyer and they said that is common in the industry. They told me to call the Certified Gold Exchange, Inc in Fort Worth, Texas. I spoke with Mr C there and was impressed that their quote was above the spot price (because I was hoping to get the spot price). They explained that American Eagles buy back at over spot and I said not with all the other dealers I called. I shipped the metals to their New York depository following the Certified Gold Exchange's instructions. Candace at CGE tracked the package every step of the way and I was updated along the way. Then when my metals arrived at the Certified Gold Exchange depository they told me that several of my coins were actually American Eagle Proof coins, not the bullion version I thought I had. They increased their original quote by $3000.00 dollars! Shocking that a company would be so honest because they could have just sent the original amount and I would have been happy. Needless to say I will never deal with a different metals dealer except the Certified Gold Exchange. Their gold IRA team is the best by leaps and bounds. I highly recommend Candice, Mr. C and the CGE team to any one looking to buy or sell metals with a great experience. Americans trusted source For Gold is not just a tagline with these folks.

ted okolowicz

★★★★★

After searching and checking out different metals companies, I decided that Certified Gold Exchange Inc. was my choice. They have exceeded my expectations and made my IRA rollover easier than I thought.You can be very confident by the way every step was handled (very professional).So kudos to the whole TEAM and thank you

Joseph Glassman

★★★★★

I had a very good experience with Certified Gold Exchange and I highly recommend anyone considering a IRA Rollover into precious metals, talk to David White at Certified and do business with them. They are honest and will have your best interest as their concern.. David took care of my needs completely with honest and fair pricing. I shopped around and decided on Certified.

Lefty and Mary Jamora

★★★★★

Thank you David and Pat for educating us on the gold and silver markets. Pat especially helped us thru our first purchase of silver.

M Phommahaxay

★★★★★

So glad I found CGE! Although, they don’t do business in my state, David White was so kind to take the time out of his busy schedule to educate me on precious metal investing. His advice was extremely valuable which saved me a ton of money. I would definitely recommend and refer any of my friends or family members interested in investing in precious metals in their service area. So thankful for David and this company!

Rickey Johnson

★★★★★

My experience so far with Certified Gold Exchange was all very positive. Everything went smoothly and P. Collins was awesome in helping us navigate through the process.

Aaron Brabham

★★★★★

I called Certified Gold Exchange to get information on a crypto currency IRA. I had a ton of questions and Steve not only answered all of them but also informed me of many things I had not thought of.I decided to invest $60k and in just three months it's over $120k! Not only that, the team at Certified Gold Exchange has excellent customer service.I highly recommend them.

Mark OLeary

★★★★★

Philip with the certified gold exchange was incredibly helpful in helping me to setup a Cryptocurrency IRA. He knew exactly what questions to ask my existing custodian to make the rollover as seamless as possible. In just a short few months with the recommendations of Philip; I have already seen over a 250% return on my investment. Highly recommended.

Gal Tab

★★★★★

The reason I give it the maximum stars is because everything happened just the way they planned it. I invested a considerable sum of money with them and as anyone would be, I was a little scared. I did my research and They came highly recommended as being ethical brokers. Their fees are very competitive and look forward to doing more business with them.

Diana Fincher

★★★★★

I rolled over my IRA into Silver a couple of years ago and made a friend! Agent Pat C, Certified Gold Exchange, Inc., has far exceeded my expectations with continuing, careful watch over my investment. He always surprises with immediate personal response to my slightest question and inspires confidence to hold to The Plan. Pat’s personal touch and excellent recall is reassuring and has proven that he will keep me informed when any changes are advised. Ask for Pat - he’s excellent, excellent!

Steve Astin

★★★★★

This was the 3rd company I called and by far the most professional. Thanks Patrick for the great service!

Alicia O'Rear

★★★★☆

Thank you for donating 16 bibles for our foster children at Albuquerque Christian Children's Home! This is a wonderful company with a heart for ministry.

Kyle Sanders

★★★★★

I was interested in doing a gold IRA rollover and contacted several firms after researching on the web. Certified Gold Exchange's website had the most useful information by far compared to other firms. Their representatives have been a pleasure to work with--professional, answered every question I had, and I'd recommend them to anyone looking at a gold IRA rollover.

Robby Bryant

★★★★★

I am a Certified Financial Planner, and Certified Gold Exchange has helped us purchase gold for 16 years without a hitch for our clients and at excellent prices. We couldn’t be more satisfied!

Anne Sayre

★★★★★

My husband and I were thrilled with the service we received at Certified Gold Exchange! Shipping our gold to us was quick and very simple. So happy we did not have to pay for the TV advertisements with celebrities like so many of the other precious metal companies. We will be buying again from CGE!

Neenah Payne

★★★★★

Certified Gold Exchange, Inc. is a highly professional firm that was a pleasure to do business with. It provides fast and accurate service. The firm went out of its way to be helpful on a number of key issues. I highly recommend them. I was extremely lucky for several reasons to have called the Certified Gold Exchange, Inc. when I was ready to sell my gold and silver coins. When I called the firm, Liam on the service desk explained that they scan hundreds of gold dealers to get me the best price. That was very comforting.When I spoke with coin dealer David White, he was able to give me a quote in 3.5 hours. He also explained the importance of shipping my coins via registered mail with the Post Office. David said that the Post Office requires a registered box to be sealed with brown paper tape to prevent tampering. David emailed me links to sites that showed the right tape to use and how to seal the box. He called several UPS stores in my neighborhood to try to find the tape for me. In the end, I bought the tape from the Post Office. David explained that while Fedex and UPS would ship the coins, since they are not allowed to ship gold or silver, I would have no recourse if my coins were lost. David even gave me his home number so I could reach him after hours if necessary.My experience with Certified Gold Exchange, Inc. stands in stark contrast with how two other coin brokers responded. The firm from which I had bought most of my silver coins never called me back. On November 13 when I called the broker from whom I had bought most of my gold coins, I couldn't get through on the phone. So, I emailed them and it took 5 days for them to respond! The broker didn't give me a quote until December 2 -- and then only for some of the coins! He said he would tell me what they would pay for the other coins after I shipped them!In addition, that broker explained that one of their customers had lost all their coins valued at $22,000 because the box was tampered with and they had failed to insure them for the full amount. However, I knew by then that if the firm had told the customer to ship the coins via registered mail as Certified Gold Exchange, Inc. does, the box could not have been tampered with.So, Certified Gold Exchange, Inc. is the only gold and silver dealer I recommend. The level of service is truly remarkable.

Jovita Garces

★★★★★

What do you do with what little you have to put away for the future? After my divorce 16 years ago, I decided I needed to find an IRA and invest my children's money into something that would retain and grow in value through the years. I found a great website called Certified Gold Exchange that intrigued me and when I called, John listened and understood my needs and helped me understand the value of investing in rare coins and precious metals before taking that all important step. I am happy I took a leap of faith knowing the prospect for growth in my precious metals IRA and children's funds for college and maybe first home some day was very real. I believe I made the best choice for our future. I can always trust CGE to give me honest and dependable service everytime I call in them.

Maria S

★★★★★

Patrick Collins and Certified Gold Exchange (CGE) Team: I appreciate the support, you took me on for this transaction when I wasn’t even an existing client. (Yes I know CGE made some money). It was you manner, caring and fast response that made me feel very comfortable with you.Your interest in helping me on such short notice shows how much you care for your clients. I hope 🤞 to have you as one of my financial team in the future.

Natalia Ariza

★★★★★

Certified Gold Exchange is the best metals company in the US hands down!

Paul Lifton

★★★★★

Piper Peterson

★★★★★

It's not always the case with precious metals dealers but the Certified Gold Exchange hires the best advisors in the industry and this is the reason for their outstanding reputation.

Eric Benjamin

★★★★★

We have purchased from several dealers and hands down these guys have been the best. Above and beyond are the words I would use to describe their service. You will not be disappointed if you have been on the fence about buying!

Josh Singer

★★★★★

Working with Certified Gold Exchange has been a great experience. The Certified Gold Exchange staff are very very good communicators and clearly have a lot of experience. Anytime we had a question or needed anything from them they responded the same day, if not the following morning. I would recommend working Certified Gold Exchange. Hands down great communicators and great business people.

Burt Dumerton

★★★★★

I have been working with Certified Gold Exchange Inc. since 2005 and have found them to give exceptional service and prices for precious metals. They have always treated me with great respect and given extraordinary personal attention to my account and to me personally. Their advice on many occasions have kept me from making some pretty serious errors in my investment decisions. They are prompt to return my calls and take special care to not be pushy or arrogant. Excellent to do business with. Give John a call.